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Problems setting up e-mail account in Office Outlook

Hooked
Posts: 6
Thanks: 1
Registered: ‎19-03-2020

Problems setting up e-mail account in Office Outlook

I am trying to set up my new Plusnet e-mail account in Office 365 Outlook. I have found all the settings etc I need, but it will not accept my password - it keeps putting up the small box where you have to click to confirm it.

 

Also, I am swapping to Plusnet as an internet provider, but for the next month I will be using my old provider. Do I use their outgoing server, or Plusnet's?

2 REPLIES 2
Community Veteran
Posts: 20,523
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Registered: ‎06-11-2007

Re: Problems setting up e-mail account in Office Outlook

@NickyOver   

 

Are you using a "plusnet" email address..... for your new email setup ?  as in 

 

"username".plus.com      with a plusnet password    

This probably won`t work until you are a "plusnet customer" and connected to the internet via plusnet server.

 

Hooked
Posts: 6
Thanks: 1
Registered: ‎19-03-2020

Re: Problems setting up e-mail account in Office Outlook

Thanks - I did wonder about this. I'll just have to wait!