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Problem with Adobe Reader in W7 Home 64bit

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Problem with Adobe Reader in W7 Home 64bit

It seems that Adobe reader can't open some pdf files that were previoulsy opened under the 32 bit edition.
I am running Version 10.0.1 with all the latest updates installed.
The same files open ok with PDF-Viewer so surely can't be a file error.
Has anyone come across this and managed to get Adobe Reader to finally open their files?

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

5 REPLIES
MrT
Grafter
Posts: 379
Registered: 30-06-2010

Re: Problem with Adobe Reader in W7 Home 64bit

Yes I had this very problem on a new Windows 7 64bit system.
The solution is to run the 32bit version of Adobe - see item 9. at http://kb2.adobe.com/cps/328/328233.html
Good luck!  Smiley
Moderator
Moderator
Posts: 18,074
Thanks: 2,616
Fixes: 192
Registered: 06-04-2007

Re: Problem with Adobe Reader in W7 Home 64bit

Cheers.
Don't understand why so many companies are still not fully supporting 64 bit Undecided

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

MrT
Grafter
Posts: 379
Registered: 30-06-2010

Re: Problem with Adobe Reader in W7 Home 64bit

Just spotted an error in my previous posting.  Embarrassed
What I meant was run the 32bit version of your browser as per the link. Oops! - it was late on a Friday afternoon and my brain was away for the weekend!!
Moderator
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Posts: 18,074
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Re: Problem with Adobe Reader in W7 Home 64bit

I'm running 32 bit browsers but I am actually wanting to user Reader as stand-alone rather than in browser as I'm loading files from the HDD.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Moderator
Moderator
Posts: 18,074
Thanks: 2,616
Fixes: 192
Registered: 06-04-2007

Re: Problem with Adobe Reader in W7 Home 64bit

A quick update...
Since re-installing W7 64 I have yet to find a pdf file that refuses to load.
So, perhaps, the original installation of Reader was somehow corrupted?

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still