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Problem using Devolo plugs on 5Ghz

Newbie
Posts: 1
Registered: ‎08-01-2020

Problem using Devolo plugs on 5Ghz

Thanks for any advice on this one..  I am trying to get my smart TV to connect to my Devolo network extension plug on 5Ghz but the plug is only offering me 2.4Ghz wifi.  I have even turned off my 2.4Ghz on my router and only left on my 5Ghz wifi and re-synched the plugs but they seem immune to being forced to synch and adopt 5Ghz and remain on 2.4Ghz.  Any help?  Thanks,

2 REPLIES 2
Aspiring Hero
Posts: 12,527
Thanks: 609
Fixes: 19
Registered: ‎01-09-2007

Re: Problem using Devolo plugs on 5Ghz

Maybe the plugs are 2.4GHz only?

"In The Beginning Was The Word, And The Word Was Aardvark."

Aspiring Champion
Posts: 1,543
Thanks: 480
Fixes: 5
Registered: ‎25-07-2007

Re: Problem using Devolo plugs on 5Ghz

Model number would be helpful.

Some units will not use the 5GHz band and others will not use both bands together. If you have one of these and a mobile is connecting at 2.4Ghz nothing is going to connect at 5Ghz.