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Printer software install and firewalls problem

player2c
Newbie
Posts: 1
Registered: 07-11-2014

Printer software install and firewalls problem

When installing 'HP Solution Centre' the installation stopped because Windows Firewall needs to be running. I am unable to start Windows Firewall because PlusNet/McAfee Firewall needs to be uninstalled for Windows Firewall to run. Turning off McAfee firewall does not help.
Any advice please?
2 REPLIES
Community Veteran
Posts: 17,024
Thanks: 1,218
Fixes: 13
Registered: 06-11-2007

Re: Printer software install and firewalls problem

Have you tried to run your printer without installing the HP(bloat) solutions Centre software? 
i.e. boot up your computer.... switch on the printer.... plug in the USB cable to each and let Windows  " Found new hardware" do it`s stuff....
Community Veteran
Posts: 4,768
Thanks: 103
Fixes: 19
Registered: 14-07-2009

Re: Printer software install and firewalls problem

Quote from: player2c
When installing 'HP Solution Centre' the installation stopped because Windows Firewall needs to be running.

I'm sure that's not true.  The instructions always say words to the effect of "Make sure the firewall does not block the installation".  Therefore if you do have a firewall-related issue (which I doubt) it will be your McAfee Firewall being over-zealous.