cancel
Showing results for 
Search instead for 
Did you mean: 

Printer offline

FIXED
spitfirepr1v
Newbie
Posts: 2
Thanks: 1
Registered: ‎15-07-2021

Printer offline

Hi Everyone

I have last week bought a BT Hub 6 and connected it up following Balderick1's excellent step by step guide.( thank goodness)

So far so good - the BT Hub 6 has much better wifi than the awful supplied hub from plusnet which has caused us a lot of grief over the last year in many ways - dropping out  .

However I cannot connect my Cannon MG3150 printer wirelessly now. I have a mini mac which shows the printer to be "off line". I have tried a few things from the internet but no connection . 

Cannon's instructions say "press the WPS button, please refer to the access point manual".......???

Is this the WPS wifi set up button on the side of the BT hub ?

Am I safe to do this as I do not want to loose connection with everything ? Is there a simple way via going into the router control panel ?

Thanks 

4 REPLIES 4
dvorak
Moderator
Moderator
Posts: 26,529
Thanks: 5,123
Fixes: 1,290
Registered: ‎11-01-2008

Re: Printer offline


Moderators Note


This topic has been moved from Chat to Tech Help

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
dvorak
Moderator
Moderator
Posts: 26,529
Thanks: 5,123
Fixes: 1,290
Registered: ‎11-01-2008

Re: Printer offline

Welcome to the forum Smiley

Yeah it's the button on the side of the hub, pressing it won't break anything.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Baldrick1
Seasoned Hero
Posts: 7,033
Thanks: 2,647
Fixes: 215
Registered: ‎30-06-2016

Re: Printer offline

Fix

@spitfirepr1v 

When you press the hub WPS button a blue light will flash for two minutes. During this time do whatever your Cannon instructions tell you to do. After it connects the light will show solid blue then go out. If you miss the two minute window the light will go out, just start again. No other connected devices will be affected by doing this.

spitfirepr1v
Newbie
Posts: 2
Thanks: 1
Registered: ‎15-07-2021

Re: Printer offline

Thanks Dvorak and a big thanks to Balderick1 . connected and working. Brilliant .