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Printer help.

fibresand
Newbie
Posts: 5
Registered: ‎07-02-2016

Printer help.

I am a new forum member and not very technically minded, so any help gratefully received.
I recently had to buy a new laptop which has Windows 10. I do find it difficult after Windows 7, but will get there.
It works fine with my plusnet unlimited fibre broadband.
However, I bought my 1st wifi enabled printer yesterday, a Canon Pixma mg 3650.
I followed the instructions and downloaded everything from the Canon website via wifi, I did not use the software cd.
I have the printer wifi on, but cannot print via wifi, only via a connected usb. Nor can I print from my Samsung smart phone.
Any advice for a thicky please?
adie:green changed topic title. ]
12 REPLIES
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Printer help.

mod:note
split topic into its own thread

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

fibresand
Newbie
Posts: 5
Registered: ‎07-02-2016

Re: Printer help.

z
Sorry, have I done this wrong?
dick:quote
Moderator
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Registered: ‎14-04-2007

Re: Printer help.

dvorak split your post off to its own topic so it didn't get lost in its previous home.

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

fibresand
Newbie
Posts: 5
Registered: ‎07-02-2016

Re: Printer help.

Many thanks.
VileReynard
All Star
Posts: 11,191
Thanks: 305
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Registered: ‎01-09-2007

Re: Printer help.

Why do people keep buying Canon printers?
Especially the wi-fi ones.

fibresand
Newbie
Posts: 5
Registered: ‎07-02-2016

Re: Printer help.

Well, that type of reply is really helpful, but at least I tried.
Cheers.
mav:quote
SanjHere
Newbie
Posts: 6
Registered: ‎09-02-2016

Re: Printer help.

Good Morning Fibresand,
Sorry if these sound like silly questions but can you explain what you have done so far according to the instructions on the Canon website?
Have you put the Wi-Fi password into the printer? Have you enabled printer sharing on your computer (if needed?). Are you getting any error messages when trying to print?
fibresand
Newbie
Posts: 5
Registered: ‎07-02-2016

Re: Printer help.

Good afternoon forum,
I have now managed to rectify my printer problem.
Many thanks to the reply which asked if I had programmed the wifi password into the printer, although that wasn't the cause of the problem.
I apologise to the forum and moderators, but due to the response from Vilefox, my visit has been a very short one!
Good luck to all.
I
Community Veteran
Posts: 6,320
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Registered: ‎08-01-2008

Re: Printer help.

I hope a poorly thought response from one person won't stop you visiting again, most here are pretty friendly and willing to help.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
VileReynard
All Star
Posts: 11,191
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Registered: ‎01-09-2007

Re: Printer help.

I've had poor (and expensive) performance from Canon printers.
The last one ended up in landfill, to be replaced by a cheap to buy and cheap to run laser.
I've noticed quite a few people with non-functioning Canons - especially wifi ones.
So my response was not a "poorly thought response" [sic].

Community Veteran
Posts: 6,320
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Registered: ‎08-01-2008

Re: Printer help.

Quote from: vilefox
So my response was not a "poorly thought response" [sic].
IMO it was a rather unhelpful response to someone in need of help rather than opinion (even the opinion was valid in its self and may have been a lot more positive/helpful if posted in the correct context).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Moderator
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Posts: 19,280
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Registered: ‎11-01-2008

Re: Printer help.

Mod:note
Op has resolved issue, so no need for further replies

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'