Power Line Adapter Woes - Can you help?
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Power Line Adapter Woes - Can you help?
03-08-2014 9:20 PM
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So the basic problem is that periodically the devices connected to the TP-Link devices lose their connection and the device either has to be restarted or reset to regain the connection. Following are some ancillary facts that might help to narrow it down:
This has happened with two different routers.
This has also happened with two different (sets) brands of power line adapters.
I have tried the default PLA set up and a custom network setup, it doesn’t seem to make any difference.
My current router app can see the devices and reports their MAC addresses (IP addresses not available).
I’ve don plenty of MAC / IP address reservation tests as well as a free for all. I even reserved IP addresses for the MAC addresses of the PLA just in case.
Any ideas?
Re: Power Line Adapter Woes - Can you help?
03-08-2014 10:07 PM
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I suspect the problem is my router trying to maintain all the upnp connections for Skype (seems it creates a new virtual server every time someone opens Skype and makes a call) whatever is the cause of the problem its a minor annoyance and nothing more
Re: Power Line Adapter Woes - Can you help?
03-08-2014 11:18 PM
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Dropping the connection in the middle of a multi player console session IS annoying.
Dropping the connection in the middle of a smart TV iplayer session IS annoying.
Dropping the connection in the middle of a PC video streaming session IS annoying.
If anyone has anything positive to add that might help eliminate the problem I would be be very grateful

Re: Power Line Adapter Woes - Can you help?
03-08-2014 11:29 PM
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I have about a dozen connected around the house, with various levels of link quality, and have never needed to restart any of them.
When yours fail, do the adaptors themselves stop being part of the mains network, or are they apparently still connected together but not passing ethernet traffic ?
Re: Power Line Adapter Woes - Can you help?
03-08-2014 11:30 PM
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I have a soho router for that reason and 6 powerline adaptors, as well as an assortment of switches round the house, the cheap routes I tried kept falling over (many of them are only specked for 4 devices in use at a time wired and up to 8 wireless its a limitation of the ram and chipset)

Re: Power Line Adapter Woes - Can you help?
03-08-2014 11:35 PM
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Quote from: nanotm if there the same make model and version of adaptor they should need a reboot once a week to prevent the clogging up,
? WHAT ! ! !
Mine have always been left on and have remained connected for years ! - even during thunderstorms.
Re: Power Line Adapter Woes - Can you help?
03-08-2014 11:38 PM
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Re: Power Line Adapter Woes - Can you help?
03-08-2014 11:43 PM
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Re: Power Line Adapter Woes - Can you help?
03-08-2014 11:57 PM
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Tried two different routers, current is a D6200 capable of handling large numbers of devices.
Re: Power Line Adapter Woes - Can you help?
04-08-2014 12:08 AM
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I would guess they are all still connected but not transmitting date If you can tell me what to look for (other than no flashing data light I will check next time it happens.

Re: Power Line Adapter Woes - Can you help?
04-08-2014 12:34 AM
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The left hand 'power' lamp, indicates that there is main power applied to the plug. but may extinguish if the homeplug goes into power saving standby mode when it detects that the ethernet port no longer has a connection (such as the connected device being switched off).
The middle 'house' indicator, only lights when the adaptor has established a network connection to other homeplugs via the mains wiring.
"Off" is not connected, "green" is a good connection, "amber" is a slow connection, and "red" is a very slow connection.
When data traffic is being transferred through the adaptor to the mains network this indicator flashes the relevant colour, and when the data traffic is idle then the indicator is on and not flashing.
The right hand 'network' indicator, shows when an ethernet cable is connected and that a link is established to a powered device.
I think it's 'off' for disconnected, 'green' for 100Mbps, and 'amber' for 10Mbps.
Again, this indicator flashes when ethernet traffic is present, or is on and not flashing when connected with no data being transferred.

If your homeplugs have similar indicators, then you should be able to deduce whether the stalled plug is still connected to the mains network, whether ethernet traffic is present, and whether traffic is being passed between the mains network and the ethernet connection.

Re: Power Line Adapter Woes - Can you help?
04-08-2014 12:43 PM
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As in Purleigh's response, my units just get left on for months with no issues.
OK so why my response? I loaned a working pair to a colleague to 'try'. Now he lives in an older cottage with electrics of varying vintage and odd routes for power ring etc and he had problems. Initially the units really didn't want to work, Checking the cabling, Consumer Unit, sockets etc for 'loose' connections - and finding a few, the situation improved significantly. It's now usable, but still has the odd sulky moment.. It's a straw to clutch at and is fairly easy to implement a check?
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Power Line Adapter Woes - Can you help?
04-08-2014 2:24 PM
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I have a couple (of the 200AV variety) to take the connection from the studyto a separate router behind the telly, plus an odd dinner plate sized round one, with 6 x 3pin sockets and 3 x ethernet ports, which goes behind the hifi stand and feeds the Onkyo receiver
Re: Power Line Adapter Woes - Can you help?
06-08-2014 2:19 PM
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My guess is that, given there have been problems with two different brands, the OP's issue is probably related to the house's wiring.
Re: Power Line Adapter Woes - Can you help?
06-08-2014 9:35 PM
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plus 2 x 80Mbs adapters connected via extension multi-sockets over the same mains circuits.
Neither pair ever drops out.
Since all my connections end up at a 100Mbps switch or router, I'm always going to be throttled.
"In The Beginning Was The Word, And The Word Was Aardvark."
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