Portal Down?
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Portal Down?
03-08-2011 7:03 PM
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Re: Portal Down?
03-08-2011 7:04 PM
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We're aware of this along with issue with "Workplace".
We're currently on the phone to our network engineers to get this fixed as soon as possible.
Re: Portal Down?
03-08-2011 7:06 PM
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Same goes for http://www.plus.net/ as well, it seems.
Re: Portal Down?
03-08-2011 7:07 PM
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Re: Portal Down?
03-08-2011 7:16 PM
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Re: Portal Down?
03-08-2011 11:11 PM
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Re: Portal Down?
04-08-2011 8:04 AM
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Jojo
Re: Portal Down?
04-08-2011 9:18 AM
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Re: Portal Down?
04-08-2011 9:33 AM
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Re: Portal Down?
04-08-2011 10:10 AM
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We initially encountered problems around 7.00pm yesterday evening when one of our core database servers fell ill. We carried out a failover and service was restored shortly afterwards. After investigation though, we determined that we were going to need to recut some data from one of the functioning database servers so had to take the website offline again around 11.30pm. Due to unforeseen problems during this work, the holding pages weren't taken down until about 4.00am this morning. To add further misery to the situation another of the servers in the cluster crashed around 6.00am which took the website down again! Two of the four core database servers are now being checked to try and ascertain what went wrong but as of about 8.00am this morning normal service has been resumed.
It's not been a fun morning for our network engineers!
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Portal Down?
04-08-2011 10:19 AM
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Does this have any bearing on this forum grinding to a halt
EDIT - ignore as it seems to be back up to speed
Re: Portal Down?
04-08-2011 2:10 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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