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Police Warning ?

rongtw
Seasoned Hero
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Registered: 01-12-2010

Police Warning ?

a question ? , i have just had a laptop brought to  me with a problem, when it boots up and you log in , it gives a what looks genuine a Police warning ! you have been on porn sites and to unlock this PC you must pay £100,,, obviously its a Scam but it wont let you run any AV scan or install Malwarebytes.
so apart from a full format and reinstall anyone have any ideas ?? of help
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13 REPLIES
Community Veteran
Posts: 3,380
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Registered: 18-01-2013

Re: Police Warning ?

Boot from a Hirens disk and run the antivirus from there Smiley
*Edit - also found this
http://botcrawl.com/how-to-remove-the-police-central-e-crime-unit-ransomware-virus-metropolitan-poli...
Community Veteran
Posts: 4,846
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Registered: 14-07-2009

Re: Police Warning ?

Even starting in Safe Mode with Networking may be sufficient to allow you to install, update and run Malwarebytes.  I've never seen scamware of this type that was particularly sophisticated.
rongtw
Seasoned Hero
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Registered: 01-12-2010

Re: Police Warning ?

ReedRichards, i did try to boot in safe mode but it just shut itself down to restart  Embarrassed
Pcbits , have now downloaded a Hirens disk and will try that ,
Cheers all  Wink
wierd tried to install  hirens to a USB  iso-usb says its a invalid iso ?Huh
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Police Warning ?

Community Veteran
Posts: 3,380
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Registered: 18-01-2013

Re: Police Warning ?

I tend to use "Universal USB installer"
Community Veteran
Posts: 6,773
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Registered: 16-02-2009

Re: Police Warning ?

I fixed this on a mates pc a while back, boot to safe mode and hold down SHIFT to stop the autorun programs.
Look in the startup on the menu and it will be in there, remove it then run some malware cleaners on it.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: Police Warning ?

Cheers again , i found  "Universal USB installer" and then managed to do a clean  Wink and system restore , running fine now  Cool
must remember to tell him to be more carefull  what he clicks on when he surfing porn lol
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Veteran
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Registered: 24-09-2008

Re: Police Warning ?

I've seen a couple of these, just did a system boot from an original DVD (or USB stick) then do a  repair. Seem to clear it.
juliasdream
Grafter
Posts: 260
Registered: 09-06-2007

Re: Police Warning ?

I've seen it about 3 times with friends and neighbours and once it caught me out
Its a scam
Somehow it always seema to get past anti virus and anti malware and takes over the whole computer
I got it I hadnt been looking at porn .. honest
In my case I was lucky. I got into safe mode and ran malwarebytes and it worked
If your unlucky it can even prevent using safe mode
I'm curious if anyone knows a good software package that's known to prevent it
Personally I use Zone Alarm and since I've had it I've had no problem
I have no idea if thats due to luck or Zone Alarm beating it
Community Veteran
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Registered: 14-07-2009

Re: Police Warning ?

Quote from: Hairy
boot to safe mode and hold down SHIFT to stop the autorun programs.

I've never heard of this use of the SHIFT key.  Are you sure you aren't getting confused with Mac OS where you use to SHIFT key to safe boot?
Community Veteran
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Registered: 10-04-2007

Re: Police Warning ?

No, he's not confused. Holding the shift key down while logging in to Windows stops the autorun programs including things in the Startup folder. It works for definite in Win 7 and XP and I think versions before that.
jelv (a.k.a Spoon Whittler)
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Community Veteran
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Registered: 14-07-2009

Re: Police Warning ?

But does the SHIFT key make any difference to Safe Mode?  The whole point of Safe Mode is that you do not run much of the software that starts automatically in normal mode.
Community Veteran
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Registered: 10-04-2007

Re: Police Warning ?

You are right, using the shift key does work on a normal startup but in safe mode most (if not all) the programs it stops running are not run anyway.
jelv (a.k.a Spoon Whittler)
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