cancel
Showing results for 
Search instead for 
Did you mean: 

PlusnetAssist installation problem

cromfield
Newbie
Posts: 2
Registered: ‎15-12-2011

PlusnetAssist installation problem

I tried to install PN Assist.  Downloaded the exe file OK but shortly after trying to install it I but got a pop up message "Installation failed - unable to complete installation".
This happened a couple of times and I don't know what to try next. (It installed OK on my wife's laptop)
Anybody got any suggestions?
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: PlusnetAssist installation problem

Hi cromfield,
What version of Windows are you using?
Chris Pettitt
Cloud Environments Engineer
cromfield
Newbie
Posts: 2
Registered: ‎15-12-2011

Re: PlusnetAssist installation problem

Hi Chris,
Using Vista, but I've managed to install PN Assist now.
Realised I was having a problem with some other web pages as well so I uninstalled my browsers (Chrome and Firefox) the re-installed them. Now seems to be OK. I don't know how the problem occurred though.
Thanks for responding to my post.
Regards,
Dave
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: PlusnetAssist installation problem

I'm glad you managed to get that sorted out Smiley
Chris Pettitt
Cloud Environments Engineer