Plusnet providing John Lewis broadband?
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Plusnet providing John Lewis broadband?
21-04-2012 11:38 AM
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i have read over at isp review that john lewis are now doing there own name broadband, which is replacing Waitrose Broadband and Greenbee Phone & Broadband services, which were provided by PN if my memory is correct
http://www.ispreview.co.uk/index.php/2012/04/popular-uk-retailer-john-lewis-enters-the-broadband-isp...
Also the sign up journey is very very similar PN. (pics attached)
Have just spoken to them (JL) and they have confirmed that it is PN providing the service.
£ 18 a month for unlimited broadband with no traffic shaping (need to take phone line at £13.50 a month)
Unlimited usage
Simply put, there are no restrictions on how much you can download, allowing you to enjoy all the internet has to offer. Download as much or as little as you like, whenever you like.
unlimited bb, line rental , eve & weekend calls £ 31.50 a month (seems one of the best around for m1 to me)
https://www.johnlewisbroadband.com/unlimited/
Looks a good package, especially to people on a market 1 exchange (price is same no matter what exchange you are on) , when compared with the current traffic shaped extra 60gb (£17.99 m1) and legacy traffic shaped unlimited (£25.42 m1) packages
I wonder if the above may be coming to the PN website with the product refresh?
Regards
Mike
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Re: Plusnet providing John Lewis broadband?
21-04-2012 4:11 PM
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Re: Plusnet providing John Lewis broadband?
21-04-2012 4:13 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet providing John Lewis broadband?
21-04-2012 4:18 PM
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Re: Plusnet providing John Lewis broadband?
21-04-2012 4:24 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet providing John Lewis broadband?
22-04-2012 3:38 PM
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EDIT: Yes you can.
Re: Plusnet providing John Lewis broadband?
22-04-2012 6:33 PM
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Re: Plusnet providing John Lewis broadband?
22-04-2012 7:15 PM
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Re: Plusnet providing John Lewis broadband?
22-04-2012 7:31 PM
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Although contact them online (existing customers) , which i assume is via a ticket and they will "answer you within 24 hours during our operating hours."
At least technical support is 24/7 "Technical support, all day, every day"
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Re: Plusnet providing John Lewis broadband?
22-04-2012 7:41 PM
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John Lewis Broadband, Internet House, 2 Tenter Street, Sheffield, S1 4BY
So why can't they piggyback on to Plusnet support as it is probably the same people
Re: Plusnet providing John Lewis broadband?
22-04-2012 7:45 PM
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Just seen that caller display can be added at no extra cost on the JL phone line, although line rental is 51 pence more a month compared to PN
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Re: Plusnet providing John Lewis broadband?
22-04-2012 11:33 PM
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Wonder if this is a pre-cursor to the long awaited Product Refresh by Plusnet perhaps which can't be too far off now?
Re: Plusnet providing John Lewis broadband?
23-04-2012 1:16 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet providing John Lewis broadband?
23-04-2012 9:28 PM
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I'm wondering whether the IP block used by PlusNet for the static JL IPs is the same as their own block, i.e. if I were to transfer to JL, the rDNS as already set up would be ported across with my IP address to the JL product by default?
Re: Plusnet providing John Lewis broadband?
23-04-2012 9:50 PM
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Anyone know where I can find it?
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