Plusnet management: stop adding to the junkpile
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Plusnet management: stop adding to the junkpile
02-04-2016 1:19 PM
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Warning: bit of a rant coming!
I'm a happy plusnet customer for a few years now. When I first signed up for ADSL, I was very impressed that the router worked out of the box, that was the first time an ISP had done that for me. Less impressed with the *awful* UI on it, but hey, not bad some something (almost) free. I spent many hours with that first one trying to setup my network correctly, then gave up.
FFW to now. I've had two of those TG 582n routers, both now sitting around. I got sick of trying to setup really basic things on the network that I know the hardware is capable of, so I replaced them with a more expensive router.
So yesterday I realized I need another wifi access point in the house: I thought hey, I have that kind of hardware kicking around, why not re-purpose one of those 582ns? But alas, computer says no. I can't put openwrt on it either, without a lengthly soldering / flashing process http://community.plus.net/forum/index.php/topic,149227.0.html. Neither is a generic thompson firmware available.
So my message to plusnet is this: stop delivering locked down routers. I might have gotten an extra 5-10 years out of those boxes were they not locked down. It's really cool how they're just plug and play, but this is absurd.
More cost to me, to the environment, and to your brand. Despite my anger, I'm open to hearing your response.
Rant over! (thanks for listening...)
Re: Plusnet management: stop adding to the junkpile
02-04-2016 1:34 PM
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Re: Plusnet management: stop adding to the junkpile
02-04-2016 2:01 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet management: stop adding to the junkpile
02-04-2016 2:09 PM
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But my general point still stands: by locking the hardware, it limits how it can be re-purposed or used.
Re: Plusnet management: stop adding to the junkpile
02-04-2016 4:02 PM
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AFAIK the PN TG582n isn't locked down at all. I've reconfigured mine both with Telnet and loading config files.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet management: stop adding to the junkpile
02-04-2016 6:14 PM
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This guide here suggests a hardware hack is needed for that: https://wiki.openwrt.org/toh/thomson/tg582n
Re: Plusnet management: stop adding to the junkpile
02-04-2016 6:20 PM
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Quote But you weren't able to flash the firmware to openwrt, were you?
Never tried, no need , particularly to use as a wireless AP
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet management: stop adding to the junkpile
03-04-2016 11:52 AM
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Re: Plusnet management: stop adding to the junkpile
03-04-2016 4:11 PM
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the third one might have worked but in all honesty its still sitting inside the shrink wrapped box (I did tell the person who sent it out I didn't want it I had a better router before they sent it), the first one was genuinely faulty (something inside it was busted) the second one clearly had some weird firmware fault, and that was enough for me when they were trying to send me yet another junk router (reminded me of the home hub 2 debacle where the call centre would issue a new router before even bothering to look for line faults...tells you how much faith they have in the gear their shipping)
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