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Plusnet issued Sagem 2704n Router - will it work with Talk Talk

diamo
Grafter
Posts: 25
Registered: ‎16-12-2015

Plusnet issued Sagem 2704n Router - will it work with Talk Talk

I am leaving Plusnet and moving to Talk Talk. My Sagem 2704n router is quite new and works very  well. I plan to keep it as a spare in case the Talk Talk router is the pits or malfunctions. What do I need to do before I leave Plusnet to ensure it is able to work on the Talk Talk system.  Does it have to be reconfigured by Plusnet or will I be able to change the username/password after I leave.
Sad
9 REPLIES 9
wwex786
Grafter
Posts: 31
Registered: ‎13-02-2016

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

Hey, diamo.
Are you on Fibre Optics or ADSL?
diamo
Grafter
Posts: 25
Registered: ‎16-12-2015

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

Hi, thanks for replying.
I am on basic broadband, not Fibre Optic. 
wwex786
Grafter
Posts: 31
Registered: ‎13-02-2016

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

Yes then it should work Smiley
NorthEasterner
Aspiring Pro
Posts: 1,873
Thanks: 64
Fixes: 3
Registered: ‎25-09-2012

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

If you can, clear the username / password (connection details) off the current plus net router.  You could factory reset it.
TalkTalk may not require connection login details as they authenticate routers differently.  However if they do require details, they can be found by contacting TalkTalk.
NE
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
diamo
Grafter
Posts: 25
Registered: ‎16-12-2015

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

NorthEasterner, OK thank you.
You said "clear the username / password (connection details) off the current plus net router.  You could factory reset it"
How do I clear the password/username?
I see the reset  pinhole on the back of the router so by pressing that  will it work on Talk Talk without further ado.
NorthEasterner
Aspiring Pro
Posts: 1,873
Thanks: 64
Fixes: 3
Registered: ‎25-09-2012

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

Unfortunately I don't have the older Plusnet router to hand since I only have the Hub One.
However try resetting it and it may work.
NE
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
Mustrum
Community Veteran
Posts: 3,554
Thanks: 1,055
Fixes: 76
Registered: ‎13-08-2015

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

Details on how to set up the Sagem can be found on the Help Pages Here.
You will need to enter your TT details rather than the PN ones.
diamo
Grafter
Posts: 25
Registered: ‎16-12-2015

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

Quote from: NorthEasterner
Unfortunately I don't have the older Plusnet router to hand since I only have the Hub One.
However try resetting it and it may work.
NE

Thanks, that would be the simplest way - if it works.
diamo
Grafter
Posts: 25
Registered: ‎16-12-2015

Re: Plusnet issued Sagem 2704n Router - will it work with Talk Talk

Quote from: Mustrum
Details on how to set up the Sagem can be found on the Help Pages Here.
You will need to enter your TT details rather than the PN ones.

Mustrum, thanks for the link. It looks fine.  I know it was simple to do when I set up Plusnet broadband but I did not know if using a Plusnet router to connect to Talk Talk broadband would be a problem. If all else fails, a factory reset will be my option..