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Plusnet disconnecting from Samsung

Posts: 1
Registered: ‎01-02-2019

Plusnet disconnecting from Samsung

Hi i'm kind of new to technology and i'm not sure if this is the right place to go to.

I have a Samsung S4 that used to connect to my router with no problems but recently it keeps disconnecting after 2-5 minutes. I keep getting notifications such as "Your device has been disconnected from this network. Your session has timed out" and "Sign in is required" after opening my browser to sign in. I've been having this trouble for 3 days and cannot find anything online to help, i even checked my hub manager and still nothing.

Does anyone have a solution to this?

Posts: 12,616
Thanks: 582
Fixes: 20
Registered: ‎01-09-2007

Re: Plusnet disconnecting from Samsung

A Samsung S4 is a mobile phone - are you referring to using the wifi on the router as a data connection?

There ought to be a setting on the S4 for "internet always on" or similar name.

"In The Beginning Was The Word, And The Word Was Aardvark."