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Plusnet assist uninstall/reinstall problems
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Plusnet assist uninstall/reinstall problems
10-12-2011 11:13 PM
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Tried plusnet assist then tried to uninstall it using revo uninstaller everything seemed to go ok. Then when I tried to reinstall it to have another look at it when I try to install it again it tells me I can`t install it as its still on my system. Looked in regeit but can`t see anything about plusnet assist. Its not in add/remove so are there hidden files or any anything else I need to manually uninstall before I can reinstall?
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Re: Plusnet assist uninstall/reinstall problems
11-12-2011 12:43 AM
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Shouldn't be. Try rebooting your computer to see if it needs to remove any temporary files.
Re: Plusnet assist uninstall/reinstall problems
12-12-2011 1:48 PM
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Rebooted each day for over a week and problems still occurs. So still cannot reinstall the software. Have looked and searched registry cannnot see any reference to plusnet assist..
dick:quote
dick:quote
Re: Plusnet assist uninstall/reinstall problems
12-12-2011 2:23 PM
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There might be clues on what to look for in this thread. I trialled a pre-release version of the software although as a Force9 customer not all the functionality applied for me. I uninstalled this (using Revo) when the final release was ready, but this did not remove "motive". I deleted that from the HKLM hive in the registry (after backing up the key) and deleted the associated folder.
David
Re: Plusnet assist uninstall/reinstall problems
12-12-2011 6:01 PM
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Many thanks for your suggestion. I carried out what you suggested and the problem is now resolved. Thank goodness for this forum!!!
dick:quote
dick:quote
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