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Plusnet Support -- Music on hold volume?

Superuser
Superuser
Posts: 3,498
Thanks: 1,953
Fixes: 12
Registered: ‎10-04-2007

Plusnet Support -- Music on hold volume?

Just spent an uncomfortable 10 minutes listening to a VERY LOUD series of tunes whilst on hold.  No problem with the music -  but the transmitted volume is WAY too LOUD.even for my aged earholes.
Any chance it could be backed off a bit?  Smiley
T a
Maurice
2 REPLIES
higgles
Dabbler
Posts: 15
Registered: ‎06-02-2014

Re: Plusnet Support -- Music on hold volume?

Hi,
Can I add my request to this as well.  I've called Plusnet CS a couple of times in the last week and I've always had to hold the phone away from my ear while on hold due to the volume.
Andy
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Plusnet Support -- Music on hold volume?

Sounds a good idea to me as I put the phone on the desk while waiting for an answer and it will be easier to tell when it has