Anyone here using plusnet protect? I started using it a couple of days ago but have found a couple of issues and was wondering if anyone has the same problem 1. The following is a line from the plusnet protect user guide. When you have successfully established trust on both PCs, they appear to each other as trusted on the network map, with a green McAfee shield on each PC's icon I have two pcs trusted but the mcafee icon still shows red? 2. I have a printer on the network and have used the "Edit Name" feature to give it a name and used the drop down list to designate it as a printer. However it still shows as a PC in the network map. Any ideas welcome. David
Re the PCs, if you run a scan on each one again then refresh the network map, that should do it. For the printer you should be able to remove, then re-add that to the network map too.
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Hi Adam, Thanks for the advice however I have run a full scan on both PC's and refreshed the network map but the McAfee icons are still showing red. With regards to the printer, there is only a button for "Edit Name" but no option to remove it from the network map? David
Does a red McAfee shield indicate your computer is at risk? Or is the bit about the shield being green a mistake in the guide? There are no green shields in any of the screenshots in the guide, although there's only ever 1 computer with a shield in any of the screenshots.
Hi ejs, The screenshot I posted says that the computer is secure. As to whether the user guide is correct about the icon turning green is a question only Plusnet or McAfee can answer. It would seem from Adam Walker's comments that Plusnet would expect the icon to turn green. It just seems a bit strange that the icon for the printer is incorrect too. I assume there must be some test setups at Plusnet using Plusnet Protect that could verify if the icons should turn green when trusts are set up.
