Plusnet Protect and Firefox 5 - Siteadvisor problem
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Plusnet Protect and Firefox 5 - Siteadvisor problem
06-08-2011 3:59 PM
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Not sure if this has already been asked.. I upgraded my Firefox browser to version 5 some time ago. This resulted in
the Plusnet Protect SiteAdvisor Add On being disabled due to some incomaptibility..
Does anyone know if this issue will be resolved? There is lots of chat about it over on the Mcafee forums..
Re: Plusnet Protect and Firefox 5 - Siteadvisor problem
15-08-2011 10:12 AM
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[quote author="Bob Pullen"]Hi guys,
As I'm sure you're aware, our 'Plusnet Protect' product is built using McAffee's anti-virus/security suite - http://www.plus.net/addons/protect/
Recently a few customers have contacted us to advise the the 'Site Advisor' element of our software has ceased to function with the most recent stable build of Mozilla Firefox (5.01).
This seems to be an issue that's been discussed at length in various threads over on your own forums -
https://community.mcafee.com/thread/36707?start=10&tstart=0
It's also something that Mozilla published details about when they launched Firefox 5.
I've read the following announcement on your forums:
> 'The decision has been made to completely re-write the FF plug-in to make it easier to update so we’re not always scrambling to catch-up whenever Mozilla decides to release a new version. The *guesstimated* time-frame from SA Dev is about a month before this complete re-write is available. Until then they’ve are deliberately blocking SA from loading in FF 5 to prevent the possibility of crashes.'
As that was posted on the 24th June, do we have a more accurate ETA as to when the problem will be resolved? Also, will our software update automatically or will some intervention be required on our part?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet Protect and Firefox 5 - Siteadvisor problem
15-08-2011 5:07 PM
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Re: Plusnet Protect and Firefox 5 - Siteadvisor problem
17-08-2011 10:30 AM
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Mcafee must be slow updating SiteAdvisor on their bundled products.
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet Protect and Firefox 5 - Siteadvisor problem
07-09-2011 2:00 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet Protect and Firefox 5 - Siteadvisor problem
06-06-2012 10:19 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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