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Plusnet Protect - Renew Subscription
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Plusnet Protect - Renew Subscription
06-10-2011 6:28 PM
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Hi Guy's
Strange one here.. I am on the full Plusnet Extra package and as such have Plusnet Protect included in my subscription.
It is installed on 3 PC's and has been fine for months. Just this week on only 1 PC I suddenly got The message "Please Renew Your Subscription"....
If I click the Renew button it just takes me to the main Plusnet site...mmmmmm... reinstalled etc etc and it still comes up with message..
Help required..
Cheers
Steve
Strange one here.. I am on the full Plusnet Extra package and as such have Plusnet Protect included in my subscription.
It is installed on 3 PC's and has been fine for months. Just this week on only 1 PC I suddenly got The message "Please Renew Your Subscription"....
If I click the Renew button it just takes me to the main Plusnet site...mmmmmm... reinstalled etc etc and it still comes up with message..
Help required..
Cheers
Steve
3 REPLIES 3
Re: Plusnet Protect - Renew Subscription
07-10-2011 10:54 AM
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Hi there,
I've raised a ticket through to one of our Plusnet Protect SME's in the CSC who will escalate this for you, the ticket reference is 47421108.
I've raised a ticket through to one of our Plusnet Protect SME's in the CSC who will escalate this for you, the ticket reference is 47421108.
Re: Plusnet Protect - Renew Subscription
07-10-2011 2:40 PM
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Hi Matt
Thanks for the reply. After much searching re-installing etc I have solved it..
Date on laptop was set wrong (Not sure how). Now correctly set and
Plusnet Protect is working correctly..it seems..
One to be aware of I think..
Thanks for the reply. After much searching re-installing etc I have solved it..
Date on laptop was set wrong (Not sure how). Now correctly set and
Plusnet Protect is working correctly..it seems..
One to be aware of I think..
Re: Plusnet Protect - Renew Subscription
07-10-2011 3:14 PM
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If date goes out again,it could be that the CMOS battery needs replacing.
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- Plusnet Protect - Renew Subscription