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Plusnet Assist

francklavie
Dabbler
Posts: 11
Registered: 28-09-2014

Plusnet Assist

Hi
I have tried to use the Plusnet Assist but it s telling me that I am not using the right browser. It needs at least IE 6 or newer version. My IE is 11 so surely it should be ok.
Not really sure what to do. Could you help, please?
Just bear in mind that I am not a techy guy ;-)
Franck
4 REPLIES
Moderator
Moderator
Posts: 18,358
Thanks: 1,691
Fixes: 192
Registered: 11-01-2008

Re: Plusnet Assist

best thing to do is uninstall it, it's pointless anyway.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Plusnet Assist

It is, and I have said this since it was first introduced, a complete waste of space
The link to it http://www.plus.net/home-broadband/assist/ states
Quote
Operating system: Windows 7 (32 bit and 64 bit). Windows Vista (32 bit and 64 bit). Windows XP (32 bit with SP2). Processor type: Pentium II or higher. Processor speed: 450 MHz or higher. Memory (RAM): 128 MB or more. Hard drive space free: 200 MB or more. Browser: Internet Explorer only (up to version 9)
Plusnet Assist is not currently compatible with Windows 8 or Internet Explorer versions 10 and above.
Community Veteran
Posts: 26,678
Thanks: 902
Fixes: 10
Registered: 10-04-2007

Re: Plusnet Assist

Post to say what problem you were hoping to solve and we should be able to tell you how to do it without using Plusnet Assist.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
francklavie
Dabbler
Posts: 11
Registered: 28-09-2014

Re: Plusnet Assist

Thanks to all! Will get rid....