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Plusnet Assist

Steevo
Grafter
Posts: 409
Registered: 17-01-2013

Plusnet Assist

I keep getting Plusnet assist flashing up with script errors. I've tried uninstalling and reinstalling but now it won't even start without an error. Is there conflict with java/flash or something like that?
Current error reads:
An error has occurred in the script on this page
Line 20
Char 4
Error: Automation server can't create object
Code 0
URL file:///c:prog files/plusnet assist/btbb/start.html
Anybody able to help?
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Plusnet Assist

Do you really need it - I wouldn't touch it with a barge pole
Steevo
Grafter
Posts: 409
Registered: 17-01-2013

Re: Plusnet Assist

Also keep getting:
Stop running this script?
A script on this page is causing your web browser to run slowly. If this continues to run your computer might become unresponsive.
Anybody able to advise?
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Plusnet Assist

Out of interest, do you have the latest version of Java? https://www.java.com/en/download/installed.jsp
Chris Pettitt
Cloud Environments Engineer
Steevo
Grafter
Posts: 409
Registered: 17-01-2013

Re: Plusnet Assist

Yes, software versions were the first thing i checked. Internet explorer, java, shockwave etc.
Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Re: Plusnet Assist

Plusnet Assist it not necessary - there is absolutely nothing it does that can't be done directly.
Uninstall Plusnet Assist and tell us what problem you are trying to solve and we'll advise you how to do it.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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