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Page Load Error - network link interrupted while negotiaiting a connection.
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Page Load Error - network link interrupted while negotiaiting a connection.
03-07-2009 11:55 AM
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Hi all
I have a problem in accessing certain sites in either IE or Firefox. I get "The network link was interrupted while negotiating a connection. Please try again" in FF. This affects all the computers at home - ie on the same router, yet at work - also using Plus as ISP the pages load OK. This has happened for months now.
I can ping the sites OK and tracert seems to get through OK. I have tried stopping AVG/ Win firewall / Plus firewall / router NAT / clearing cache (at separate times - not all together!) but cannot get the affected sites to work consistently. Both the sites giving problems are hosted by the same ISP (streamline.net).
Does anyone have any suggestions?
Thanks
I have a problem in accessing certain sites in either IE or Firefox. I get "The network link was interrupted while negotiating a connection. Please try again" in FF. This affects all the computers at home - ie on the same router, yet at work - also using Plus as ISP the pages load OK. This has happened for months now.
I can ping the sites OK and tracert seems to get through OK. I have tried stopping AVG/ Win firewall / Plus firewall / router NAT / clearing cache (at separate times - not all together!) but cannot get the affected sites to work consistently. Both the sites giving problems are hosted by the same ISP (streamline.net).
Does anyone have any suggestions?
Thanks
5 REPLIES 5
Re: Page Load Error - network link interrupted while negotiaiting a connection.
03-07-2009 12:20 PM
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Hiya - Could you possibly run a traceroute to one of the affected sites and let us see what it looks like?
Re: Page Load Error - network link interrupted while negotiaiting a connection.
03-07-2009 3:13 PM
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Hi James
Here it is:
Tracing route to www.wharfedalescouts.org.uk [213.171.218.193] over a maximum of 30 hops:
1 1 ms 1 ms 1 ms voyager.mshome [192.168.1.1]
2 40 ms 38 ms 71 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 47 ms 49 ms 40 ms gi2-2-303.ptn-gw01.plus.net [84.92.3.9]
4 42 ms 46 ms 41 ms vl31.ptn-gw02.plus.net [195.166.129.2]
5 42 ms 42 ms 39 ms te2-2.pte-gw2.plus.net [212.159.1.106]
6 49 ms 40 ms 45 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.98]
7 45 ms 47 ms 51 ms 88.208.255.61
8 59 ms 43 ms 44 ms pc2.prt0.fhdis.fasthosts.net.uk [88.208.255.1]
9 54 ms 45 ms 51 ms 213.171.217.3
10 48 ms 57 ms 54 ms www.wharfedalescouts.org.uk [213.171.218.193]
Trace complete.
The other one:
Tracing route to www.wysactivity.net [213.171.218.147] over a maximum of 30 hops:
1 2 ms 1 ms 1 ms voyager.mshome [192.168.1.1]
2 41 ms 46 ms 41 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 43 ms 55 ms 38 ms gi2-2-303.ptn-gw01.plus.net [84.92.3.9]
4 40 ms 39 ms 38 ms ae0-101.ptn-gw02.plus.net [212.159.1.110]
5 43 ms 41 ms 39 ms te2-2.pte-gw2.plus.net [212.159.1.106]
6 40 ms 41 ms 39 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.98]
7 44 ms 42 ms 42 ms 88.208.255.61
8 54 ms 63 ms 48 ms pc2.prt0.fhdis.fasthosts.net.uk [88.208.255.1]
9 43 ms 43 ms 45 ms 213.171.217.3
10 44 ms 43 ms 51 ms www.wysactivity.net [213.171.218.147]
Trace complete.
I hope that helps a bit!
Here it is:
Tracing route to www.wharfedalescouts.org.uk [213.171.218.193] over a maximum of 30 hops:
1 1 ms 1 ms 1 ms voyager.mshome [192.168.1.1]
2 40 ms 38 ms 71 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 47 ms 49 ms 40 ms gi2-2-303.ptn-gw01.plus.net [84.92.3.9]
4 42 ms 46 ms 41 ms vl31.ptn-gw02.plus.net [195.166.129.2]
5 42 ms 42 ms 39 ms te2-2.pte-gw2.plus.net [212.159.1.106]
6 49 ms 40 ms 45 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.98]
7 45 ms 47 ms 51 ms 88.208.255.61
8 59 ms 43 ms 44 ms pc2.prt0.fhdis.fasthosts.net.uk [88.208.255.1]
9 54 ms 45 ms 51 ms 213.171.217.3
10 48 ms 57 ms 54 ms www.wharfedalescouts.org.uk [213.171.218.193]
Trace complete.
The other one:
Tracing route to www.wysactivity.net [213.171.218.147] over a maximum of 30 hops:
1 2 ms 1 ms 1 ms voyager.mshome [192.168.1.1]
2 41 ms 46 ms 41 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 43 ms 55 ms 38 ms gi2-2-303.ptn-gw01.plus.net [84.92.3.9]
4 40 ms 39 ms 38 ms ae0-101.ptn-gw02.plus.net [212.159.1.110]
5 43 ms 41 ms 39 ms te2-2.pte-gw2.plus.net [212.159.1.106]
6 40 ms 41 ms 39 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.98]
7 44 ms 42 ms 42 ms 88.208.255.61
8 54 ms 63 ms 48 ms pc2.prt0.fhdis.fasthosts.net.uk [88.208.255.1]
9 43 ms 43 ms 45 ms 213.171.217.3
10 44 ms 43 ms 51 ms www.wysactivity.net [213.171.218.147]
Trace complete.
I hope that helps a bit!
Re: Page Load Error - network link interrupted while negotiaiting a connection.
03-07-2009 3:36 PM
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Sadly not!
Both traceroutes looks absolutely fine!
Both traceroutes looks absolutely fine!
Re: Page Load Error - network link interrupted while negotiaiting a connection.
03-07-2009 5:30 PM
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Are there any other things I could check? The router is a BT Voyager 2100. It feels like a firewall issue somewhere along the line, but as you see the tracer looks good.
In hope...
Roger
In hope...
Roger
Re: Page Load Error - network link interrupted while negotiaiting a connection.
07-07-2009 1:21 PM
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Hi
In case this helps anyone else, I have now solved the problem with help from PlusNet.
I raised a ticket and the suggestion came back that it could be a problem with the MTU setting on the router. They referred me to: http://www.kitz.co.uk/adsl/MTU.htm where there is a clear discussion of what the problem might be.
I changed the MTU setting of the router to 1500 and all is now well.
Thanks PlusNet!
Roger
In case this helps anyone else, I have now solved the problem with help from PlusNet.
I raised a ticket and the suggestion came back that it could be a problem with the MTU setting on the router. They referred me to: http://www.kitz.co.uk/adsl/MTU.htm where there is a clear discussion of what the problem might be.
I changed the MTU setting of the router to 1500 and all is now well.
Thanks PlusNet!
Roger
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