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PDQ machine

redlionhove
Newbie
Posts: 1
Registered: 28-07-2014

PDQ machine

I want to run my PDQ machine using internet and not a telephone line, I have been told by Barclay Merchant Services, I need to unblock ports 10000 and 45555 to inbound and outbound traffic.
Anyone know how to do this?
Peter.
1 REPLY
Community Veteran
Posts: 6,331
Thanks: 478
Fixes: 42
Registered: 30-07-2007

Re: PDQ machine

There isn't any outbound traffic blocking but if it needs unsolicited inbound traffic unblocked and routed to the PDQ m/c then you need to :-
1) forward the relevant ports on the router to the PDQ m/c see here for help with that http://support.zen.co.uk/kb/Knowledgebase/Broadband-Technicolor-TG-582-Configure-Port-Forwarding
2) ensure that your PN firewall is set to OFF https://portal.plus.net/my.html?action=firewall (login with your member centre details) NB if you need to change the setting then you will need to disconnect & reconnect your connection at the router for it to take effect