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PC Protection virus

win7xp
Grafter
Posts: 124
Registered: ‎14-03-2010

PC Protection virus

Got a laptop here with the PC Protection scareware virus

Won't even go away in safe mode
Screen blank - no icons
Task manager disabled in normal and safe mode
Window + R disabled in both modes
any ideas ?
3 REPLIES
Community Veteran
Posts: 6,735
Thanks: 12
Registered: ‎02-02-2008

Re: PC Protection virus

Obtain a USB disk caddy suitable for the drive type.
Remove the hard drive (usually easy in most laptops) and connect via the caddy to a "known clean" PC.
Scan at the most thorough level with several different antivirus products.
win7xp
Grafter
Posts: 124
Registered: ‎14-03-2010

Re: PC Protection virus

Thanks HP
Got it sorted - booted of a winternals disk and was able to do a system restore.
Running malwarebytes scan now
thanks
Community Veteran
Posts: 4,915
Thanks: 139
Fixes: 25
Registered: ‎14-07-2009

Re: PC Protection virus

SuperAntiSpyware has some useful features, including the ability to undo settings changes like Task Manager disabled.  However hopefully the System Restore made that unnecessary.