Outlook.com security certificates?
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Outlook.com security certificates?
28-01-2014 11:13 PM
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Getting this message trying to download from via POP3 on outlook.com --
"Unable to establish a secure connection to
pop3.glbdns2.microsoft.com because a certificate
on the server's certificate chain has expired or is
not yet valid.
Please check that your computer's clock is set to
the correct time."
Has always been ok. Was fine in the morning, then since this afternoon this error shows up...
Have posted on MS Outlook forums but no answer.
Anyone got any ideas what's up?
Re: Outlook.com security certificates?
29-01-2014 8:52 PM
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You can download the certificate with:
openssl s_client -connect pop3.glbdns2.microsoft.com:995 > cert
And then extract the validity period with:
openssl x509 -in cert -noout -text |grep -A 2 Validity
Which gives:
Validity
Not Before: Apr 24 20:35:09 2013 GMT
Not After : Apr 24 20:35:09 2016 GMT
Hence it is well in date, and has been for some time.
That said, there is a certificate chain:
0 s:/C=US/ST=Washington/L=Redmond/O=Microsoft Corporation/CN=*.hotmail.com
i:/C=BE/O=GlobalSign nv-sa/CN=GlobalSign Organization Validation CA - G2
1 s:/C=BE/O=GlobalSign nv-sa/CN=GlobalSign Organization Validation CA - G2
i:/C=BE/O=GlobalSign nv-sa/OU=Root CA/CN=GlobalSign Root CA
But these aren't being sent by the server - their verification will depend on local lookups in your certificate store. Is your machine uptodate? (These certificates usually have long lifetimes though so it'd likely have to be pretty old)
Mathew
Re: Outlook.com security certificates?
29-01-2014 9:13 PM
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Interesting. Those dates certainly are ok. Yes, time/date here is right.
Had another look at the wording of that error.
Where might those local certs be stored? (This is new to me!) Is it possible to update them?
Machine in question is 2009 iMac.
btw, had very similar error a few months ago with a Yahoo account. There was no resolution from them, but their forum rep was not at all helpful.
But has me wondering if might be something local...
Re: Outlook.com security certificates?
29-01-2014 9:23 PM
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Seems to be ok here on my 2013 MBP.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Outlook.com security certificates?
29-01-2014 9:36 PM
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"depth=1 /C=BE/O=GlobalSign nv-sa/CN=GlobalSign Organization Validation CA - G2
verify error:num=20:unable to get local issuer certificate
verify return:0"
does this mean a local problem?
If so, what happened? It was working fine!
btw -
No response to ticket with MS. No answer on Outlook forum.
Re: Outlook.com security certificates?
30-01-2014 3:28 PM
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Re: Outlook.com security certificates?
30-01-2014 5:59 PM
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Same problem on two, apps 'Mail' and 'Entourage', so must be referring to something in the system locally -- sounds like?
How ever do you update local certs ?!
Anyway, see what MS have to say...
Re: Outlook.com security certificates?
30-01-2014 7:13 PM
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Re: Outlook.com security certificates?
30-01-2014 7:15 PM
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I can see the invalid ones Lync serves in there, so wouldn't surprise me if it is a Microsoft issue

If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Outlook.com security certificates?
30-01-2014 7:56 PM
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(Except that the passwords no longer stay in the keychain no matter how many times I tell it to save. Same thing happened on Outlook on the PC after an update a while back. Again, no resolution from MS.)
Not sure if it was the update that fixed the SSL or if MS altered something on outlook.com.
'Mail' still gives the previous error, so none the wiser. (Don't care, don't use it.)
Conversation on Twitter with MShelp ended with no further replies.
Still no response from ticket with MS.
So thanks to folks on PN as usual

I'd like to have a look at the keychain but

Re: Outlook.com security certificates?
30-01-2014 8:17 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Outlook.com security certificates?
30-01-2014 9:29 PM
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There'll be lots of different keychains listed on the left pane (well, more than one anyway). The certificates should be listed in one of those and you can use the category filter "My Certificates".

Re: Outlook.com security certificates?
30-01-2014 9:31 PM
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Arrr, yes.

But the SSL error remains after all.
Had a browse thru the certs but no idea which one pertains to this issue.
Nothing expires before end 2014.
Annoyingly there is a link on the error message saying 'find out more about installing certificates' but takes you to an MS help window with links to unresolved issues on their forum which say nothing about installing. Grrr.
Re: Outlook.com security certificates?
27-06-2014 10:54 AM
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The reason you were getting errors is because the GlobalSign Root CA on your machine expired on the 28th of Jan 2014

So delete that Root in your keychain and download the new one.
More on this here; https://support.globalsign.com/customer/portal/articles/1426272-expiration-of-old-globalsign-2014-ro...
This would generally be covered by OS updates though, but the manual process should be covered in the link above.
Re: Outlook.com security certificates?
27-06-2014 5:04 PM
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But nope, wasn't that. Did certs update, etc.
Quite a few others on this on the various forums. Didn't find anyone with solution.
One MS techie suggested Thunderbird to see if that resolved the SSL issue.
Installed TB and problem over.
Been using Thunderbird ever since! (Much improved since the last time I tried it some years ago.)
Following prob was getting a very large amount of emails out of Entourage and into some archivable format, pref HTML. Ever tried that? Jeez! Entourage was a pig, didn't realise. The MBOX and RGE files I have are still sitting there waiting for a solution - and I've trawled all the boards from one end to the other...
Its possible to do them one by one, yes. But....
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