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Outlook 2003

morgan2476
Grafter
Posts: 281
Registered: 13-08-2007

Outlook 2003

Hi I have just reinstalled windows the only problem i have is that mail is going to unread box and I would like it to go to the inbox - how do i change the settings?
6 REPLIES
N/A

Re: Outlook 2003

I'm pretty sure there's no such thing as an 'unread box' its simply a shortcut to a filter which shows you just the unread ones in your inbox.
If you go to your inbox, you'll see all the unread ones there along with any read ones too.
Superuser
Superuser
Posts: 2,763
Thanks: 470
Fixes: 5
Registered: 06-04-2007

Re: Outlook 2003

If you are seeing a link to this in the top left of outlook, this is called your "Favourite Folders".  If you right click on one of them, there will be a remove option, and if you click on another folder not in your Favourite Folders, there's the option to add it to it.
Phil
Moderator
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Registered: 14-04-2007

Re: Outlook 2003

Quote from: James_H
shows you just the unread ones in your inbox.

...plus any other boxes you may have created where filtered inbound mail is redirected.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
morgan2476
Grafter
Posts: 281
Registered: 13-08-2007

Re: Outlook 2003

The problem is that before all the mail went into the inbox now it doesn't - it all goes into the unread box.
Moderator
Moderator
Posts: 26,440
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Registered: 14-04-2007

Re: Outlook 2003

Have you resorted your inbox by accident so that the newest email is last on your list and therefore out of sight at the bottom.
Try clicking on the 'Received' column at the top to sort the date latest first and see if they reappear.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Veteran
Posts: 6,735
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Registered: 02-02-2008

Re: Outlook 2003

I suspect the problem is not being described clearly enough so lets try again.
I use Outlook 2003. Unread Mail is NOT an inbox, it's a search folder that personally I don't even display normally.
What is showing in your inbox when there are items showing in Unread Mail?
Is this located in Favorite Folders or All Mail Folders?