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Outlook 2003 message area is blank?

leo4891
Newbie
Posts: 4
Registered: ‎07-08-2012

Outlook 2003 message area is blank?

I have recently upgraded my Outlook from 2000 to 2003 and find that some message are not displaying anything in the message area. The header and attachments are both visible.
When viewing the same mail with Webmail the content is visible, and I have just installed Window Live Mail, as a test, and find the same messages are also visible.
Does anyone have any idea which setting are incorrect in Outlook?
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Outlook 2003 message area is blank?

View
Reading Pane
is probably Off
leo4891
Newbie
Posts: 4
Registered: ‎07-08-2012

Re: Outlook 2003 message area is blank?

Reading pane is set to off, but when set, the message just shows the attachment details, no contents. Cry
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Outlook 2003 message area is blank?

The usual reason for this is that the size of the reading pane is such that only the headers show and under these conditions there isn't a scroll bar
see the two pictures
leo4891
Newbie
Posts: 4
Registered: ‎07-08-2012

Re: Outlook 2003 message area is blank?

Message on full screen on shows headers+ attachments.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Outlook 2003 message area is blank?

Are you using Word as your email writer
if you click Options, Mail Format do you see something like this
leo4891
Newbie
Posts: 4
Registered: ‎07-08-2012

Re: Outlook 2003 message area is blank?

I have ticked both options.
Resent messages from webmail, previously with problem, and now whole message is visible.
Thanks very much. I have spent a long time trying to find this answer on the web. Most of the answers are to problems far more complex than mine.
Thanks again.