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OS X updated... squirrel mail prob ???

piattj
Dabbler
Posts: 23
Registered: 16-03-2011

OS X updated... squirrel mail prob ???

Hi all
I updated a friend's Mac OS X to 10.5 x successfully but, when she logged into the PN squirrel mail, found that her email addresses had gone missing. Personally I put it down to a huge coincidence (not immediately being able to see how updating OS X would do this to addresses not even held on the mac, but..)
Any thoughts?
Thanks
5 REPLIES
Moderator
Moderator
Posts: 18,696
Thanks: 1,951
Fixes: 247
Registered: 11-01-2008

Re: OS X updated... squirrel mail prob ???

i've used it on 10.5 and 10.6 with no issues... what do you mean it had gone missing, she can't log into webmail?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

piattj
Dabbler
Posts: 23
Registered: 16-03-2011

Re: OS X updated... squirrel mail prob ???

She can login to mail... it's just that she tells me that her address book entries are missing. In fact I can clarify that... I believe that she means "whenever I start to type in an addressee, it usually auto-fills" Now that's more like an accurate statement of the change / problem after upgrading OS X... Would an OS upgrade actually have that impact on webmail ?
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: OS X updated... squirrel mail prob ???

Sounds to me like her browser has lost its cache of saved form information (i.e. anything typed into a text box in a web page).
Not sure exactly how OSX upgrades work, but if that does happen it doesn't surprise me.
Moderator
Moderator
Posts: 18,696
Thanks: 1,951
Fixes: 247
Registered: 11-01-2008

Re: OS X updated... squirrel mail prob ???

it will have installed a new version of safari which may have reset everything.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

piattj
Dabbler
Posts: 23
Registered: 16-03-2011

Re: OS X updated... squirrel mail prob ???

Thanks for the replies... I think that 'new version of Safari... reset settings etc' makes a lot of sense... I have advised she should properly populate her address book. Lesson learned!