You can try the suggestions on that link,but the chances are that you will get a similar public IP.
Basically Sony are using an out of date geolocation database. There's a big thread relating to this problem with other sites but I can't find it at the moment. One solution is to request a static public IP , £5 one off charge, which is allocated from a different IP range
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
@MisterW You diagnosis is a possible reason but I think we first need to establish if the TV is connected to the local network. Just need to confirm that the network settings on the TV are sensible, i.e. there is a valid IP address and gateway.
@RealAleMadrid I'd agree with you , and it's probably worth checking anyway
but
Its the same router same TV... The on ly thing that changed was the upgrade to plusnet unlimited broadband
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Well finally solved the problem.thank you all so much for your posts and help. what was the solution? Very complicated .... unplugged the TV's and plugged it in again. All apps back as if by magic.hope that you all have a great day.
