New laptop and Router will not talk to each other
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- Re: New laptop and Router will not talk to each ot...
New laptop and Router will not talk to each other
24-07-2009 6:16 PM
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It can see it, but doesn't ask for the security key.
If I try Internet Explorer, and input the router address, it tells me that is not a valid address.
The router was bought pre-Vista, and we have a desktop and a laptop, both running XP, both playing nicely with the router.
The new laptop has inbuilt dell wireless 1390 wlan mini card
Now, there are all sorts of things out there on the web, but I need the technospeak reduced to plain English.
I am getting error messages that appear to be telling me that my nice new laptop is not compatible with our router.
Do we need to get a new router?? And if so, what type?
Re: New laptop and Router will not talk to each other
24-07-2009 6:31 PM
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Re: New laptop and Router will not talk to each other
24-07-2009 6:33 PM
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Re: New laptop and Router will not talk to each other
24-07-2009 6:43 PM
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Re: New laptop and Router will not talk to each other
24-07-2009 6:55 PM
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My husband's work laptop also has the same problem here, but he never bothered to solve it! He can connect everywhere but here.
Re: New laptop and Router will not talk to each other
24-07-2009 7:16 PM
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Did you set up the router or did some do it for you?
I will try and help but I don't have the same router.
Access the router by typing 192.168.0.1 into the browser address bar, this will take you to the router interface, it may ask you for username and password. If you haven't set your own user and password the default is admin and password.
Go into the section Wireless Setting <snip>
Edited in favour of ReedRichards post below
Re: New laptop and Router will not talk to each other
24-07-2009 7:32 PM
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Quote from: Tigger we have a desktop and a laptop, both running XP, both playing nicely with the router.
Wired or wireless, you didn't say?
Re: New laptop and Router will not talk to each other
24-07-2009 7:44 PM
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Under 'Wireless Settings' look for 'Wireless Station Access List' and click the button to the right that says 'Set up access list'. A new page opens. At the top there is a box saying 'Turn access control on'. If this box is checked then uncheck the box and click 'Apply' at the bottom. If this box was not checked then the problem lies elsewhere.
On my Netgear router, which is a different model, deselecting 'Wireless Access Point' as Santiago suggests would turn off the wireless signal completely!
Re: New laptop and Router will not talk to each other
25-07-2009 10:57 AM
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Re: New laptop and Router will not talk to each other
25-07-2009 11:27 AM
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Quote from: Tigger I have a brand new Dell laptop - but it won't connect to our wireless router, a Netgear DG834GT.
It can see it, but doesn't ask for the security key.
Are you following the procedure below to connect?
Right click the connection icon on the taskbar and select 'Connect to a network'. A new window opens with a list of all the network connections and available wireless networks. Click your network (which will be called NETGEAR by default). Make sure that is the only one listed (your neighbour might have a Netgear router also). Then click the Connect button at the bottom of the window. After a moment you should be prompted for a wireless key.
Re: New laptop and Router will not talk to each other
25-07-2009 11:45 AM
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I wouldn't have thought so , since the DHCP negotiation is presumably after the Wireless authentication but its worth a try...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: New laptop and Router will not talk to each other
25-07-2009 11:51 AM
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Quote from: HPsauce Wired or wireless, you didn't say?
And still haven't..........
Also, what firmware version is the router running and is that the latest?
Re: New laptop and Router will not talk to each other
25-07-2009 11:58 AM
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Quote from: Tigger The new laptop has inbuilt dell wireless 1390 wlan mini card
With this info suspect they are trying to use wireless
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: New laptop and Router will not talk to each other
25-07-2009 12:06 PM
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The error message I get is that "the wireless authentication settings on this computer do not match the requirements of this network"
Re: New laptop and Router will not talk to each other
25-07-2009 12:13 PM
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Can you go into the wireless network details in Vista and see if there is a spurious one there.
As I don't have wireless on this machine I can't be more specific - sorry
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