Moving to property with line but no connection.

[#1]

New property has wiring (old) but no connection (dial tone),can I get a connection at the exchange and transfer the balance of my Plusnet  fibre and phone contract to the new number (how and how much).

[#2]

You need to contact the Home Move Team
0800 013 2632  0330 123 9197
  Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
Saturday: 9.00am - 5.30pm