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Mobile unable to send or receive emails

fotobits
Rising Star
Posts: 591
Fixes: 1
Registered: ‎23-06-2007

Mobile unable to send or receive emails

I have a desktop and a mobile.  About 3-weeks ago the mobile ceased to be able to either send or receive emails.  Carphone say it's a problem caused by my own Domain name in my email address and PlusNet should sort it.  Plusnet offer various explanations ranging from faulty phone to email client problem.....K-9

 

Can anyone help, the lack of assistance is frustrating.

 

Regards

3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,247
Thanks: 270
Fixes: 26
Registered: ‎02-08-2007

Re: Mobile unable to send or receive emails

fotobits
Rising Star
Posts: 591
Fixes: 1
Registered: ‎23-06-2007

Re: Mobile unable to send or receive emails

Resolved and corrected 100% by O2 Guru in the local O2 shop.

 

A quite superb service, replacing the K9 email client with the BlueMail client.

 

O2 offering locally superb free software "repairs."

Mav
Moderator
Moderator
Posts: 21,647
Thanks: 4,451
Fixes: 504
Registered: ‎06-04-2007

Re: Mobile unable to send or receive emails

Moderator's note:

Thread moved from Mobile to Tech Help.

Forum Moderator and Customer
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