cancel
Showing results for 
Search instead for 
Did you mean: 

Missing portal webstats for Wednesday 14 April

dgdclynx
Grafter
Posts: 187
Registered: 05-04-2007

Missing portal webstats for Wednesday 14 April

No Service Status. No nothing. And probably too late in the day to raise a ticket.
Dont know if this is the correct forum with the reorganisation.
Ticket 32964848 raised but 22 hours is hopeless.

3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Missing portal webstats for Wednesday 14 April

I'm checking on the webstats now, it's likely they are delayed due to the product updates last night.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
dgdclynx
Grafter
Posts: 187
Registered: 05-04-2007

Re: Missing portal webstats for Wednesday 14 April

Thanks for checking this out Chris. I got your email from Support. And they are on the way. This new delivery time around 8 o'clock makes it difficult to spot when they have failed to run. Cheers.
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Missing portal webstats for Wednesday 14 April

These should now be generated and available via the portal. I've checked a couple of accounts and they are there so will close the service status shortly.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff