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Microfilter and splitter from main socket

akatakia
Newbie
Posts: 4
Thanks: 1
Registered: ‎20-10-2019

Microfilter and splitter from main socket

Hi all, I am just getting ready for my broadband go live date and I need some help...my router will be plugged into my main socket, however, I also have a house alarm which is plugged in, which rings my mobile if it is activated. I have no house phone plugged in. My question is what is the order of plug in....is it microfilter then splitter in the microfilter hole where it says 'phone' then plug the alarm phone line in OR is it splitter in main socket then microfilter in one line of splitter with the internet cable and the alarm phone in the other line of the splitter? So confused!
6 REPLIES 6
Community Veteran
Posts: 1,973
Thanks: 407
Fixes: 44
Registered: ‎13-08-2015

Re: Microfilter and splitter from main socket

Micro filter first in the Master Socket, the idea being that anything after that is filtered.

akatakia
Newbie
Posts: 4
Thanks: 1
Registered: ‎20-10-2019

Re: Microfilter and splitter from main socket

Thank you Mustrum...do I then plug my alarm phone line into the part of the microfilter that says "phone" ?
Community Veteran
Posts: 1,973
Thanks: 407
Fixes: 44
Registered: ‎13-08-2015

Re: Microfilter and splitter from main socket

Yes. Although you also mentioned a splutter - is that for a phone and the Alarm?

If the Alarm has a [hone plug you are lucky, a friend called me to ask for some help, the Alarm fitter had wided the alarm directly into the master socket - once that was sorted their speed doubled.

 

akatakia
Newbie
Posts: 4
Thanks: 1
Registered: ‎20-10-2019

Re: Microfilter and splitter from main socket

I was using a splitter previously, the splitter was first plugged into the main socket and one hole had the micro filter and the other had the alarm. So it sounds like I dont need the splitter if the phone line for the alarm goes into the microfilter!
Plusnet Help Team
Plusnet Help Team
Posts: 16,427
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Fixes: 854
Registered: ‎21-04-2017

Re: Microfilter and splitter from main socket

Hi there,

I agree, you shouldn’t need a splitter as the alarm should be able to plug directly into the microfilter, assuming the cable from the alarm fits.

I think you’d just need the splitter if you have a home phone handset too as you’d then need a splitter to provide an additional phone socket/connection.

Hope this helps. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
akatakia
Newbie
Posts: 4
Thanks: 1
Registered: ‎20-10-2019

Re: Microfilter and splitter from main socket

Thank you I will try this!