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Member Centre problem
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Member Centre problem
09-07-2014 10:20 PM
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Recently I've found when I sign in to the Members Centre, it shows my username, that I'm logged in, and also a Logout link. Then if click Help and Support, it 'forgets' I'm still logged in, no longer showing username. So if I want to find a ticket I have to log in again. I can then look at the ticket, or whatever. I can click Member Centre again and I remain logged in, but not if I again go to another Help link.
This seems to be new. Nothing different or changed about my PC.
This seems to be new. Nothing different or changed about my PC.

6 REPLIES 6
Re: Member Centre problem
10-07-2014 12:14 AM
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Yeah, we've bust something.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Re: Member Centre problem
10-07-2014 12:26 AM
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No Now Kelly
What else you broke now
What else you broke now

Re: Member Centre problem
10-07-2014 12:30 AM
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I've just released a Service Status as seen here: http://usertools.plus.net/status/archive/1404948369.htm
Re: Member Centre problem
10-07-2014 12:31 AM
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Cheers Chris

Re: Member Centre problem
10-07-2014 12:36 AM
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Ah right - not me then!
Re: Member Centre problem
10-07-2014 12:39 AM
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No definitely not you, but thanks for flagging this up!
We've been able to replicate the issue so we're investigating.
We've been able to replicate the issue so we're investigating.
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