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Member Centre problem

materialman
Rising Star
Posts: 106
Thanks: 12
Fixes: 2
Registered: ‎23-07-2013

Member Centre problem

Recently I've found when I sign in to the Members Centre, it shows my username, that I'm logged in, and also a Logout link. Then if click Help and Support, it 'forgets' I'm still logged in, no longer showing username. So if I want to find a ticket I have to log in again. I can then look at the ticket, or whatever. I can click Member Centre again and I remain logged in, but not if I again go to another Help link.
This seems to be new. Nothing different or changed about my PC.  Huh
6 REPLIES 6
Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: Member Centre problem

Yeah, we've bust something.
Kelly Dorset
Ex-Broadband Service Manager
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Member Centre problem

No Now Kelly
What else you broke now Wink
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Member Centre problem

I've just released a Service Status as seen here: http://usertools.plus.net/status/archive/1404948369.htm
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Member Centre problem

Cheers Chris Smiley
materialman
Rising Star
Posts: 106
Thanks: 12
Fixes: 2
Registered: ‎23-07-2013

Re: Member Centre problem

Ah right - not me then!
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Member Centre problem

No definitely not you, but thanks for flagging this up!
We've been able to replicate the issue so we're investigating.