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Member Centre down?

Community Veteran
Posts: 1,169
Thanks: 7
Registered: 01-08-2007

Member Centre down?

Just tried to see my VMU page and it never loaded. Tried other Member Centre pages I have bookmarked and can't reach those either.
Plusnet user since November 2003
Currently on Unlimited Fibre Extra and Unlimited UK & Mobile Calls
7 REPLIES
kissack
Grafter
Posts: 124
Registered: 16-09-2007

Re: Member Centre down?

member centre and now staus pages unaccessible here too
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Member Centre down?

I can't login to the "Members Centre", it just keeps telling me that I have an invalid username/password.  Embarrassed
 
I have tried flushing Firefox's cache and history, but all login attempts fail.  Cry
However I can login via FTP to my Force9 homepage directory using the same username/password combination !  Huh
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Member Centre down?

Community Veteran
Posts: 1,169
Thanks: 7
Registered: 01-08-2007

Re: Member Centre down?

Thanks! The time that message was posted explains why I couldn't find anything about it - just as I was deciding what to write here.
Plusnet user since November 2003
Currently on Unlimited Fibre Extra and Unlimited UK & Mobile Calls
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Member Centre down?

It is rather worrying when your username and password get repeatedly rejected, when there is no explanation !.  At least it a recognised issue now.
kissack
Grafter
Posts: 124
Registered: 16-09-2007

Re: Member Centre down?

I suppose that means the ticketing system is down too?  anyone got a direct URL?
I need to post (another) email related problem (was fixed yesterday, now broke again) :-(
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Member Centre down?

A direct URL wouldn't help as you will still need to go via the member centre login page - which is not working at the mo'
You could start a new thread on the Forum instead Huh