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Main Portal will NOT let me login
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- Main Portal will NOT let me login
Main Portal will NOT let me login
13-06-2010 12:23 PM
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Something strange going on with the Plusnet Portal today.
First I login in with no problems, then I log out but it keeps thinking I am still logged in (e.g. if I click compare products from the Plusnet home page it goes to the product change and shows me my current product). It should not do that as I have logged out.
Now it will not let me log in, I have asked for a password reminder and it is the very same password I am trying to use.
So I am locked out.
Does anyone else have this problem?
First I login in with no problems, then I log out but it keeps thinking I am still logged in (e.g. if I click compare products from the Plusnet home page it goes to the product change and shows me my current product). It should not do that as I have logged out.
Now it will not let me log in, I have asked for a password reminder and it is the very same password I am trying to use.
So I am locked out.
Does anyone else have this problem?
3 REPLIES 3
Re: Main Portal will NOT let me login
13-06-2010 12:32 PM
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nope, fine here. have you tried clearing your cookies out and trying again
Re: Main Portal will NOT let me login
13-06-2010 12:37 PM
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Will try that now, I don't want to have to delete all so will have to henpeck both types
Re: Main Portal will NOT let me login
16-06-2010 2:46 PM
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HI Zap
I've just refreshed the portal component for you and I am able to log in using your details. Let us know if this has enabled you to access the member center now.
I've just refreshed the portal component for you and I am able to log in using your details. Let us know if this has enabled you to access the member center now.
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- Main Portal will NOT let me login