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Mail online
13-10-2019 2:35 PM
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Hi for the last month or so I can read the mail online but when I try to look at the comments all I get is not connected, but when I try at my sons house and his server I have no problem please can you help
Re: Mail online
13-10-2019 4:00 PM - edited 13-10-2019 4:00 PM
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@Fordy1952 Welcome to the forum.
Are you referring to your email service or the newspaper?
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Mail online
13-10-2019 4:20 PM
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The newspaper
Re: Mail online
13-10-2019 4:22 PM
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It comes up with no connection available
Re: Mail online
13-10-2019 5:32 PM - edited 13-10-2019 5:33 PM
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@Fordy1952 Google search page....
Daily Mail > https://www.google.co.uk/search?source=hp&ei=rw-jXcDCDbCflwSgzZ2QDQ&q=daily+mail&oq=d&gs_l=psy-ab.1....
Click on first entry of search result...
https://www.dailymail.co.uk/home/index.html
Hope that works for you? ? ? otherwise... not sure what is stopping you ....
Re: Mail online
13-10-2019 6:14 PM
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I have no problem getting the mail online it's just when you click to see comments about each article all it says is no connection. Not sure if it's something to do with speed
Re: Mail online
13-10-2019 7:36 PM
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Doubtful it's anything related to speed.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Mail online
13-10-2019 7:56 PM
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@Fordy1952 Hmmm... I have no problem accessing the comments.... my line speed is just under 6 Megs.
I run Firefox... and with the settings i have ... I am unable to access "Live Chat".. so i seem to have an ad blocker running... though which it is, I am not sure !.. nor which setting it is...
If I run Internet Explorer with as installed, or use Opera as installed. then I can access "Live Chat". So maybe @dvorak has hit on something there....
Re: Mail online
13-10-2019 9:30 PM
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It can't be the settings on my tablet because when I use a different internet supplier IE my sons on Virgin and daughter on BT I have no problem also my wife has a different settings on her tablet and she can't get them., only happened a month or so a go. It must be something plusnet has done
Re: Mail online
13-10-2019 9:37 PM
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I wish I had 6 Meg I only have 1.2 on a good day. I can get the comments on different suppliers so not my tablet it must be something plusnet has done
Re: Mail online
14-10-2019 9:27 PM
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I found the problem it's safeguard it wouldn't let me see the comment, so have turned it off
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