Mac admin problem, to say the least!
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Mac admin problem, to say the least!
07-07-2012 1:27 AM
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However, they not only gave me a clean screen but also a clean install....
Had they told me... but anyway. A lot of AppStore downloads lost, security software and settings, local network and bluetooth settings, etc., etc.
And my admin log-in. The computer now belongs to someone else and I can't log-in.
Can't really rectify anything until I'm admin again.
I'm so peeved I can't get a clear head!
Not had this situation before. Any bright sparks have any ideas about how I get out of this?
Re: Mac admin problem, to say the least!
07-07-2012 2:21 AM
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Must say, I've not heard of the "notorious stained LCD issue"
Re: Mac admin problem, to say the least!
07-07-2012 3:00 AM
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Re: Mac admin problem, to say the least!
07-07-2012 3:22 AM
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You're right. Its the wrong machine!
I just checked the serial number.....
Right. Back to the shop tomorrow.
Why didn't I think of that!!!
Btw,
Even some of the machines in the iStore are showing signs of the staining. It arises because of the proximity of the LED to heat, and no filters to prevent tiny dust particles from entering the screen from behind. Apple have been trying to keep this quiet internationally since about 2009 (including removing posts from the 'Apple Communities' - mine included) claiming its 'environmental'.
Its only now that Apple are starting to realise they have to do something about it. I was told initially the issue wasn't covered even under the 90-day warranty (!! yes, odd, eh?) and I'd have to pay for a new screen. Its taken me this long - since Jan 2010 - to get this problem fixed.
I got a call from someone at Apple in Cork after continuing to complain on the forums.
Re: Mac admin problem, to say the least!
07-07-2012 7:19 AM
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Let's hope they still have yours, or can retrieve it from another customer.
Sounds like a good case for a brand new one if they can't !
Re: Mac admin problem, to say the least!
07-07-2012 5:22 PM
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New LCD and pristine. The screen was dirtier than I realised, now blindingly clean!
Shame it took so long to get there...
Now I've got a week of work to catch up...... and some colour corrections to check back on, they can't have been right.
Re: Mac admin problem, to say the least!
07-07-2012 6:30 PM
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Re: Mac admin problem, to say the least!
08-07-2012 12:16 AM
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I get sent stuff at times (clients who've been given dodgy pics by photographers and such) specifically to colour correct, or adjust for whatever reason. I like to be calibrated as good as I can get it but... you should've seen that screen!
So what's the software?
You're talking to an old film photographer who used to have to do it all by eye! I tend to still do that
---
pics are smallerized for on here. Those marks are on the inside, but the whole screen was off-colour.
Re: Mac admin problem, to say the least!
08-07-2012 2:52 AM
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Currently being used here: http://www.iconoclast-images.co.uk/
Probably ideal for all your old film stuff you've done.
Re: Mac admin problem, to say the least!
08-07-2012 4:53 PM
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Re: Mac admin problem, to say the least!
17-07-2012 11:34 AM
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Quote Apple have been trying to keep this quiet internationally since about 2009 (including removing posts from the 'Apple Communities' - mine included) claiming its 'environmental'.
Jeez Who do they think they are! Glad you got it all sorted. On the subject of colour correction I have seen some DVD's where images are shown and you adjust your screen until the colours etc are correct. I think it's something to do with making sure everyone is working to the same standard but that maybe just for video playback
Re: Mac admin problem, to say the least!
09-08-2012 4:24 PM
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Quote from: IanSn YEIKS!!!
You're right. Its the wrong machine!
Wow. This is surprising, I guess mistakes can be made though. Had they given yours to somebody else or was that still in store?
Re: Mac admin problem, to say the least!
09-08-2012 4:27 PM
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Re: Mac admin problem, to say the least!
09-08-2012 4:50 PM
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Quote from: IanSn Now have my computer back
New LCD and pristine. The screen was dirtier than I realised, now blindingly clean!
Shame it took so long to get there...
Now I've got a week of work to catch up...... and some colour corrections to check back on, they can't have been right.
Quote from: Oldjim How about reading reply 5
Sorry, I was wondering if the Mac was with another customer in the interim, before you retrieved it?
Re: Mac admin problem, to say the least!
09-08-2012 4:57 PM
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