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MAC code needed?

matg281
Newbie
Posts: 1
Registered: 26-08-2014

MAC code needed?

Hi, i signed up for fibre broadband and phone yesterday and after paying the first bill i was taken to a page saying that i needed a MAC code to complete my order. I'm currently with BT phone and broadband and was under the impression that if you switch both phone and broadband then you don't need  a MAC, you only need one to switch broadband only, is that the case or will i need to get the MAC from BT?
Thanks for any help.
1 REPLY
Superuser
Superuser
Posts: 9,037
Thanks: 488
Fixes: 43
Registered: 06-04-2007

Re: MAC code needed?

You need a MAC to switch broadband whether it is alongside switching phone or not.
David