Logon problem
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Logon problem
27-03-2014 9:49 AM
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At the Windows logon screen, which has my User Account and Administrator Account icons and logon password boxes. When I tried to logon to the user account I received the following message
"The User Profile Service service failed the login
User Profile cannot be be loaded"
After a short period the page goes blank, then page with the account icons reappears.
If I try the logon using an incorrect password, I get the usual Red/white X "The username or password is incorrect"
So I'm guessing that since I get two different messages at logon my password is in the first instance is in fact correct.
The Administrator Account opens normally (different password, tried for the User Account but that didn't work)
Help please! is there anything I can do in the Administrator Account to fix the User Account profile loading?
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: Logon problem
27-03-2014 12:09 PM
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Have a look at this, it might help you, it actually deletes logon passwords so you can start again.
http://www.lazesoft.com/lazesoft-recovery-suite-free.html
Regards
Dave
Re: Logon problem
27-03-2014 1:33 PM
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How you fix it depends on the Operating System you are running, although they are pretty similar.
What version of windows are you running?
Re: Logon problem
27-03-2014 1:36 PM
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York.
Re: Logon problem
27-03-2014 1:39 PM
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If you follow the MS method of repairing a corrupt profile you should keep all your customisations and files without having to copy them from the old profile to the new one :).
Re: Logon problem
27-03-2014 5:02 PM
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Quite right TLE as I've already tried that.
I also tried the davidg52's software fix, but that requires a recovery disc. I may have made one several years ago when I upgraded to Win 7, but I couldn't put my hand on it just now <slapped wrist> I suppose there's no point in trying with the installation disc?
Can I make another recovery disc at this late stage?
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: Logon problem
27-03-2014 5:06 PM
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If you download this software you can burn a recovery disk from that. It does work as I tried it on my own pc.
Regards
Dave
Re: Logon problem
27-03-2014 5:46 PM
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Re: Logon problem
27-03-2014 6:23 PM
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By blind luck....I think. Having got fed up with wait for the shut down time every time I tried something else, I simply switched off using the on/off button <which we all know we shouldn't do.
On the next restart I was offered the "system repair and restore" option, so almost out of desperation I took the option, and it worked, claiming to have made several repairs, after about ten minutes windows started normally using my first password <I had changed it several times today>
So far all seems Ok, no doubt I will find out at the next cold start.
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: Logon problem
27-03-2014 6:27 PM
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Albeit without 3rd party programs / boot discs et al
Let us know how you get on
Re: Logon problem
28-03-2014 5:10 AM
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I don't know at what point it restored to as it didn't ask or tell me, but was quite recent as new software loaded in the last few days was still there, I have created and named a restore point as it is now. None of the saved "work" immediately prior to the "crash" was lost and I was able to carry on exactly where I left off.
So I suppose a lot of the thanks goes to Microsoft's built in diagnostics and repair features as it certainly seems to have worked in this case.
Thanks for your input guys.
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
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