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Log in, Log out
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- Re: Log in, Log out
Log in, Log out
18-08-2012 2:23 PM
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Hi,
When I log into the main PN site it won't let me log out again, it just says "couldn't remove db entry".
When I log into the main PN site it won't let me log out again, it just says "couldn't remove db entry".
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Re: Log in, Log out
18-08-2012 3:03 PM
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Hi JamesM,
I'm really sorry about that, I've tried to apply a fix to the problem but it doesn't appear to have worked. I have passed a ticket into the relevant department to investigate the issue for you.
Ticket Ref: 58903924
I'm really sorry about that, I've tried to apply a fix to the problem but it doesn't appear to have worked. I have passed a ticket into the relevant department to investigate the issue for you.
Ticket Ref: 58903924
Re: Log in, Log out
18-08-2012 5:15 PM
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Thanks Chris, its no big deal as I automatically delete all passwords and log in details when I close the webpage anyway, I thought it might be a problem that no-one else had picked up on yet, but if its just me then no probs.
Re: Log in, Log out
19-08-2012 12:18 PM
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I get the same problem when I log out but clicking the browser's page refresh button (on the page showing the 'Couldn't remove db entry' message) seems to fix things. I'm using Opera 12.01 on Windows 7.
Re: Log in, Log out
20-08-2012 11:23 AM
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Thanks pengyou, I just tried that and it worked. IE 9 is what I am using.
Re: Log in, Log out
20-08-2012 3:52 PM
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Yes, that does work, it's something that I tested as well, but you shouldn't have to do that really.
Still having this looked into
Still having this looked into
Re: Log in, Log out
20-08-2012 4:38 PM
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Chris, I hope that I haven't caused the problem now that nobody can log in to the portal
Re: Log in, Log out
20-08-2012 4:42 PM
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Re: Log in, Log out
20-08-2012 4:55 PM
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No, not related
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