Thought I might share my experiences with you, as it may help you getting to frustrated, For no apparent reason my Globalnet email account stopped functioning recently. I contacted Tech Support (TS) a number of times, some operators were helpful others not. The problem I was getting was i was unable to verify the account name and password. I was being told by TS to enter ,mail.globalnet.co.uk and smtpmail.globalnet.co.uk for my settings for incoming and outgoing, but to no avail and they were sending me to Apple citing there was a problem with my Macbook. Problems were going back and fore for about 3 weeks. When a call to a very helpful Apple techie helped and it seems that the settings I was being given by TS were wrong, for an IMAP account on a Mac the settings need to be, incoming: imap.plus.net and outgoing relay.plus.net. Now all up and running again!! thanks to Apple
