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Kyocera C5016N - Printer

mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Kyocera C5016N - Printer

I have managed to get a hold of one of these printers, which has a slight problem! It powers on, does about 1 second of its self test, and bang.. the power is gone again!
Ive no idea what I should be looking for to troubleshoot this, any of you guys ever come across this before?
Scott
16 REPLIES
Community Veteran
Posts: 18,025
Thanks: 1,691
Fixes: 20
Registered: ‎06-11-2007

Re: Kyocera C5016N

I found a very useful site some time ago...... Cool
http://www.fixyourownprinter.com
You could try and search on there..... forum style usage, and free to use...  quite a lot of useful people on there.... Cheesy
You might put    printer  in you title on this forum so people know what it is Huh
mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Re: Kyocera C5016N - Printer

Good suggestion, overlooked the title on my part but its in now!
Scott
Community Veteran
Posts: 18,025
Thanks: 1,691
Fixes: 20
Registered: ‎06-11-2007

Re: Kyocera C5016N - Printer

Have you tried the link I posted?
Would be interested to know..... Smiley
mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Re: Kyocera C5016N - Printer

Yep, I did, couldnt find anything about this issue...
I searched the net till 3 am, and finally resigned and called in an engineer... he gets here tomorrow.. lets see whats wrong!
Scott
Community Veteran
Posts: 18,025
Thanks: 1,691
Fixes: 20
Registered: ‎06-11-2007

Re: Kyocera C5016N - Printer

Shame about that no luck on the site.... I hope the engineer sorts it for you.....  Sad
mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Re: Kyocera C5016N - Printer

I should hope so... £95 for the privilidge to come and look at the machine!
Better than replacing an £800 printer tho...
Community Veteran
Posts: 18,025
Thanks: 1,691
Fixes: 20
Registered: ‎06-11-2007

Re: Kyocera C5016N - Printer

I wonder if there is a "thermistor"  playing up....
(a thermistor is a resistor that is governed by temp).....could be getting too hot, and giving up, hence the shut down...
I`m no expert though  Lips are sealed
mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Re: Kyocera C5016N - Printer

The engineer was out today to look at it... the switching PSU had blown, and couldnt supply enough power once the heated rollers kicked in!
He showed me the blown bits, and demonstrated the failure, so Im pleased thats what was wrong!
scott
Community Veteran
Posts: 18,025
Thanks: 1,691
Fixes: 20
Registered: ‎06-11-2007

Re: Kyocera C5016N - Printer

Thanks for the update  Smiley  Hope it wasn`t too much for the psu  Smiley
mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Re: Kyocera C5016N - Printer

dont even go there... £95 to come look at it, £55 labour to fix it...
and wait for it, are you sitting comfortably...
£179+vat for the damn PSU!
good god... daylight robbery... mind you, I just pass the cost on, so I'm not bothered!
Scott
Community Veteran
Posts: 18,025
Thanks: 1,691
Fixes: 20
Registered: ‎06-11-2007

Re: Kyocera C5016N - Printer

Roll eyes  £360.00  Huh I hope it`s worth it..... Don`t know what kind of printer it is..... what size sheet does it print?  Is it something really special at £800 ?
mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Re: Kyocera C5016N - Printer

well, its a a4 printer, but it has all the addons, like 6 paper trays, duplex unit.. all that stuff..
It *is* £800 new, I checked the prices of it...
Its a kyocera mita, the people that make the copiers as well!
Scott
mcgurka
Grafter
Posts: 764
Registered: ‎09-10-2007

Re: Kyocera C5016N - Printer

well, the printer packed it in... again... so we are getting a nice new xerox machine... I wanted an igen3, but they wouldnt let me Sad
Not applicable

Re: Kyocera C5016N - Printer

Have you considered leasing?
How the pricing works out depends upon volumes, but it works out well for us - all the maintenance is included, which fits very well with a couple of our machines being in "agressive" environments. Also reduces headaches for me, as EU's can just call the service number on the front of the machine if they have a problem.
We use Toshiba machines, and after a 3 year lease we take title of the machines and generally run them for another 2-3 years before replacing them. (After the lease we run them on a cost-per-copy basis to include toner, part & service)
Just a thought.