John Lewis Broadband

[#1]

Curiosity made me look at what their fibre offers. There is no mention of upload speed. Is it limited to 2Mb, as is PN?

[#2]

I would doubt it be anything other than 2Mbps as it is just a repackaged Plusnet product.
I googled the whole JLB site and could find any mention of upload speeds.
Really bad not to at least mention it in the T&C's or the FAQ about speeds.

[#3]

Upload is apparently 2Mb/s https://recombu.com/digital/providers/john-lewis-broadband/

[#4]

But shouldn't it really be on the John Lewis site as they are the company you are dealing with so it is only their T&C's that matter. The other sites could get it wrong and you'd have no come back..

[#5]

absolutely agree

[#6]

It's always been 2Mb/s on John Lewis Broadband.

[#7]

And latest  reviews seem even worse than PN's own.

[#8]

@lucerne
Are you really surprised?

It is Plusnet, just under a different name so all the procedures, back end systems etc are Plusnet's. Why would it be better?

[#9]

Looked at this briefly as I'm thinking of changing isp - fairly sick of plusnet's service and totally sick of their sad excuse for customer support.
But the JL service turns out to be a plusnet product, except more expensive.  Can't see the point.  In fact can't even see the point for John Lewis - seems a strange business model - resellers usually base their appeal on cheaper prices, not dearer ones.  Or is the average John Lewis customer seen as an easy mark?  As I shop there occasionally myself, I hope not.

[#10]

Quote from: georgelnx

@lucerne Are you really surprised? It is Plusnet, just under a different name so all the procedures, back end systems etc are Plusnet's. Why would it be better?

Where, in my last post, did I even suggest surprise?