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Itunes

Jevo
Newbie
Posts: 1
Registered: ‎06-08-2007

Itunes

Hi,
I am having a problem installing itunes on my windows xp pro computer. Each time I try to install it comes up with an error saying the path "program files" has an illegal  character  and then it aborts the installation.
This is driving me nuts!  I have just purchased an ipod shuffle and at the moment I am unable to use it.
Can any one help with this problem or give me a work around that will allow me to use my ipod shuffle?
Regards,
Jevo
2 REPLIES
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: Itunes

Hi Jevo
Are you using the default path for installation? If not make sure you havn't included any of these "\\/:*?\"<>|"; As they are not allowed as part of the filename.
If this doesnt  help can you copy the exact installation path you are using and error message here?
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Itunes

Does iTunes show up under your programmes in add/remove programmes in control panels?  Also, is there a folder for it under C:\Program Files?
I'd try uninstalling the programme (if relevant) and deleting the folder (if relevant).