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Is it only. NEW CUSTOMERS ONLY?

BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

Is it only. NEW CUSTOMERS ONLY?

Ok so just before Christmas Plus Net came out with lots of new deals.  The thing is when looking at their web site it looks like these 12 month deals are for new customer only.  Is this the case or can existing customers also get these deals such as the 10gb for £2.99 or unlimited for £4.99?
I have a few friends that I have signed up to Plus Net already who are no longer within a contract period and would like to take advantage of these deals.  If you look online there seems to be no way for them to get these deals  Cry
2 REPLIES
Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Is it only. NEW CUSTOMERS ONLY?

The deals shown on the website are promotional offers which are open only to new customers. However existing customers can call the Customer Options Team (09:00 to 17:30 Monday to Friday except Bank Holidays) if they want to move to one of the new products and see what offers are made. Smiley
David
BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

Re: Is it only. NEW CUSTOMERS ONLY?

Many thanks for that.