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ISPA 2011 testing: Still waiting for response to ticket

kullyrai
Dabbler
Posts: 21
Registered: ‎19-05-2008

ISPA 2011 testing: Still waiting for response to ticket

Hi,
I raised a ticket detailing my Tbb instance ID as requested 6 days ago via the trials link.
So far have had no confirmation that I am part of the testing.
Are Plusnet still accepting people into it, or should I save my bandwidth and stop using the Tbb meter?
thanks
kullyrai
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: ISPA 2011 testing: Still waiting for response to ticket

We'll get back to you on whether you've been accepted or not as soon as we've got the details of additional usage on legacy accounts sorted out. I'm going to get a note added to the ticket raising page (specific to the ISPA trial) that these tickets can take 7+ days to be responded to.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff