I wish to leave Plus net please, can i please have my mac number.
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I wish to leave Plus net please, can i please have my mac number.
01-08-2012 7:51 PM
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well after a week i could see the standard package was no where near enough, so got upgraded to unlimited but you cant have garenteed speed with unlimited, and sure enough at mouse pace after 10am my connection gets slowed down. this never happened with my orange BB. infact somtimes my mifi on 3 has a faster connection even though the billion 7800n reports a 14mb connection its slow slow slow.
So now my contract draws near i would like my mac number please, and as i cant call during the day through being at work untill six after dialling and calling the plus net thinking of leaving line which is closed after 5.30 i thought this would be the best method.
And yes its a rant, as its cost me another £12.00 a month for a year for a worse broadband service than i had before. wish i had never moved or believed the hype.
so could i please have my mac number, as iam not interested in staying any longer on a slow connection that seems to get worse.
thank you!
Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:01 PM
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Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:19 PM
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Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:25 PM
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Quote 7. How do I get a key?
You can either:
Call our Customer Options Team on: 0800 432 0200 or 0345 140 0200. Lines are open between 9.00am-5.30pm on weekdays (except Bank Holidays).
Write to us at:
Plusnet Plc, The Balance, 2 Pinfold Street, Sheffield, S1 2GU
http://www.plus.net/support/customer_service/using/request_mac_key.shtml
Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:26 PM
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Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:28 PM
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Quote from: Gus
Quote 7. How do I get a key?
You can either:
Call our Customer Options Team on: 0800 432 0200 or 0345 140 0200. Lines are open between 9.00am-5.30pm on weekdays (except Bank Holidays).
Write to us at:
Plusnet Plc, The Balance, 2 Pinfold Street, Sheffield, S1 2GU
http://www.plus.net/support/customer_service/using/request_mac_key.shtml
so easy to join, yet so hard to leave, should have known!
Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:28 PM
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Because it wasn't related to your broadband service
Quote from: vapormatt Why was my post moved from the broadband forum? or is this just a case of vetting what you want to be seen, which negates the forum system of we want to hear from our customers?
and it didn't seem to fit into Accounts and Billing either
Quote Discuss your broadband service, including faults, speed issues and routers.
Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:36 PM
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Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:40 PM
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Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:44 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 8:53 PM
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Quote from: vapormatt so easy to join, yet so hard to leave, should have known!
What's so hard?
Either phone in your lunch break or write a brief letter.
Neither is very hard.
Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 10:06 PM
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Re: I wish to leave Plus net please, can i please have my mac number.
01-08-2012 11:09 PM
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So many businesses nowadays make it easier to spend money than to stop, Sky & Virgin will not even let you downgrade online (in contrast to PlusNet) but upgrading is made as easy as possible.
I agree that taking pen to paper to communicate with an ISP does seem a bit like finding a stone tablet and a flint hammer to send a message.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: I wish to leave Plus net please, can i please have my mac number.
02-08-2012 8:47 AM
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Sorry to hear you're not happy with the speed of your connection, before you leave why not give us a chance to resolve your problem by contacting our faults team.
If there is any noise on your phone line (crackling, hissing, humming etc) then that will affect your broadband too, if the phone line is clear then we need to investigate as a broadband fault.
You can do this at https://faults.plus.net or by calling the usual support number.
Re: I wish to leave Plus net please, can i please have my mac number.
02-08-2012 10:42 PM
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