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I use Chrome with Windows 8.1 having internet problems

JohnCT
Grafter
Posts: 59
Registered: 02-10-2014

I use Chrome with Windows 8.1 having internet problems

I keep getting the message "Cannot connect with Proxy server", then the computer locks. I have got round this by opting out of proxy server, is this advisable? If not how can I fix the problem please?
4 REPLIES
Community Veteran
Posts: 4,846
Thanks: 121
Fixes: 24
Registered: 14-07-2009

Re: I use Chrome with Windows 8.1 having internet problems

You have (or had) a computer virus that corrupted your settings by inserting a proxy server to control your internet usage.  First get fid of the virus then see if problems with Chrome remain.  I recommend Malwarebytes .  This link should invoke a download https://www.malwarebytes.org/mwb-download/ ;
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: I use Chrome with Windows 8.1 having internet problems

could have been a dodgy chrome extension rather than a virus.
JohnCT
Grafter
Posts: 59
Registered: 02-10-2014

Re: I use Chrome with Windows 8.1 having internet problems

SmileyHaving followed all the grand help here, many thanks, it seems much better. The only regular problem is when attempting to open super links in Chrome I get the error message "Google Chrome is unresponsive" any ideas as to what I may have done, or should do to fix it. It is annoying to have to copy and paste to get the link opened.
Community Veteran
Posts: 4,846
Thanks: 121
Fixes: 24
Registered: 14-07-2009

Re: I use Chrome with Windows 8.1 having internet problems

Check Chrome is up to date.  Click the three lines at the top right ('Customise and Control") then click About.