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I use Chrome with Windows 8.1 having internet problems

JohnCT
Grafter
Posts: 59
Registered: ‎02-10-2014

I use Chrome with Windows 8.1 having internet problems

I keep getting the message "Cannot connect with Proxy server", then the computer locks. I have got round this by opting out of proxy server, is this advisable? If not how can I fix the problem please?
4 REPLIES 4
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: I use Chrome with Windows 8.1 having internet problems

You have (or had) a computer virus that corrupted your settings by inserting a proxy server to control your internet usage.  First get fid of the virus then see if problems with Chrome remain.  I recommend Malwarebytes .  This link should invoke a download https://www.malwarebytes.org/mwb-download/ ;
chenks76
All Star
Posts: 3,274
Thanks: 338
Fixes: 12
Registered: ‎24-10-2013

Re: I use Chrome with Windows 8.1 having internet problems

could have been a dodgy chrome extension rather than a virus.
JohnCT
Grafter
Posts: 59
Registered: ‎02-10-2014

Re: I use Chrome with Windows 8.1 having internet problems

:)Having followed all the grand help here, many thanks, it seems much better. The only regular problem is when attempting to open super links in Chrome I get the error message "Google Chrome is unresponsive" any ideas as to what I may have done, or should do to fix it. It is annoying to have to copy and paste to get the link opened.
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: I use Chrome with Windows 8.1 having internet problems

Check Chrome is up to date.  Click the three lines at the top right ('Customise and Control") then click About.